ナショナル フォレストの四つ星ホテル

「Brilliant service and accommodation. Clean and smart . 」

「Good 」

「It was a nice room, clean and big. The AC didn’t work in my room so had to change the room. The reception lady brought the cart and just stood there as I had to load all the baggage I had to repack for the move. After the load she just opened one door before the elevator and left. I had to move the cart to a different level to my new room myself, having difficulty opening multiple doors. The first room was so hot I told the reception lady I wasn’t feeling well because of it. She probably...

「The staff were all very kind and friendly. I am Japanese and my English is not very good, but they treated me with great courtesy. The only thing that concerned me was that the shampoo was not replenished during my stay, though I believe it would have been resolved if I had simply asked.」

「Staff was great 」

「The room was clean, spacious, and with everthing I needed, along with the comfortable bed. Of particular note was the wonderful welcome at reception from Jess, who continued in to chat each time I passed by. It felt like meeting up with an old friend!」

「Room was good size. Breakfast was lovely」

「Very clean and spacious room , Breakfast was great! 」

「ホテルに来る途中、知らない人に殴られた場面を目撃。怖くなって調べたらバーミンガムは欧州ワースト4との記載があった。しかし、ホテルは快適で食事がおいしかった。」

「front desk staff are not nice, not kind, the hotel has no car park, I asked front desk a map of the car park, but the girl immediately said no, I am a Japanese and do not know the area, staff should be kind and nice to customer, also when i checked out, other girl did not say thank you, even I told her thank you, this is very unusual in Japan. 」

「Great stay. Rom was great and staff friendly and engaging. Great bar and breakfast. Will definitely stay again. 」

「綺麗で良かったです。」