"Staff were very helpful, and the room and the hotel in general were clean. However, the bed was ridiculously hard and uncomfortable, and there was no information in the room about what time breakfast was or what the hotel Wi-Fi password was. So for all of that information, we had to go to the reception to find out. A bit more useful information in the bedrooms would have been very helpful. Keeping in mind, there wasn’t even a telephone in the room to call reception, so I’m guessing we were expected to either use our mobile phone.. But that information was not made available either."