The location is wonderful. The staff are pleasant. Breakfast was fine afternoon tea scones were delicious.Evening meals were disappointing.
Susan
2024 年 5 月に 3 泊滞在
8/10 (良い)
Mark
2024 年 5 月 5 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The location was lovely and so was the hotel itself beautiful view from our room and food was very good.
Just a couple of niggles which was a shame and let it down, we felt the staff were quite arrogant, we specifically booked a table early to sit in a window seat. However a booking for 10 took priority and they totally changed the layout of the room, this after we had already spent over £50 on drinks.No apology no alternative just it is what it is. The prices of the drinks changed we were charged 3 different prices for the same drinks whicy was disappointing.
Finally, we arrived Saturday afternoon and sat next to a couple who had food, our glasses and their plates of leftover food were still outside this morning! when I did take our empty glasses back to the bar there wasn't even a thankyou.
I think that training on politeness and cleanliness needs to be given to certain staff members!
Mark
2024 年 5 月に 1 泊滞在
8/10 (良い)
Hazel
カップルで旅行
2024 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
We stayed at the hotel as we were attending a friends party the staff were all most helpful it was clean and the food was excellent no complaints
Hazel
2024 年 5 月に 1 泊滞在
8/10 (良い)
pauline
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely place to stay. Only criticism was that the coffee was awful. Surely could do better than instant after a meal!
pauline
2024 年 4 月に 2 泊滞在
8/10 (良い)
Nigel
グループ旅行
2024 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A lovely country house hotel in the most beautiful setting. Comfortable beds, and an excellent restaurant.
Nigel
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Ian
2024 年 3 月 24 日
Ian
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Malcolm
カップルで旅行
2024 年 3 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is 1st class, staff are so friendly and the food is amazing. Rooms are spotless and we enjoyed the wonderful hill views. We'll be visiting again next time we're in the Peaks
Malcolm
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Janet
カップルで旅行
2024 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス
The staff, food and service were excellent. The hotel is a little tired in places, our room was comfortable and clean, the shower and taps useless.
Janet
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Gary
2023 年 12 月 23 日
Gary
2023 年 12 月に 1 泊滞在
8/10 (良い)
Steven
2023 年 10 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
excellent as usual, we have stayed at The Izaak on a few occasions and has all way been good.