チョークサウンドドライブの四つ星ホテル

「staff was super nice」

「ビーチフロントの部屋が良いです。このロケーションは他のビーチリゾートでもなかなかないと思います。この島はレストランのカテゴリーがみな同じで値段も高いので食事はスーパーで食材を買って部屋で調理するのが良いと思います。」

「女性1人で宿泊しましたがスタッフの方もフレンドリーで大変快適に過ごせました。 又、アメニティはロクシタンでした。 又、機会があれば宿泊したいです。」

「The staff was fantastic! They took care of our needs even during a hurricane. 」

「Rockhouse is definitely an amazing property to stay at in Turks and Caicos. The rooms are beautiful, the dining options and food are great and the customer service is top tier! It's a nice getaway spot.」

「Worst hospitality I've experienced. Location is great. facility is nice and modern. However we think staff's hospitality couldn't be worse. They don't intend to care of the guest AT ALL. When we checked-in, no one was at the reception. We found a staff in the office and ask her to check-in, but she said she felt cold and seemed not to want to spend the time to explain about the hotel at the reception outside. She explained very quickly how to open our room's door, but nothing else about...

「Excellent stay」

「The staff deserve 10 stars!! They’re customer service was phenomenal during checkin, being greeted with a smile anytime we made contact with them, was very knowledgeable, and assisted us with all questions we had. I will stay at Zenza every time I visit bc of their customer service especially Mario! The hotel is really clean, super quiet and has restaurants that are affordable. Take my word and thank me later. 」