Find 4 Star Hotels in Captree Island, NY from ￥24,164

"The issues began at check-in, where only one of the three elevators was operational. Upon entering my room (Room, 1 King Bed, Accessible), I found the following: Safety & Maintenance: The AC system made loud, alarming noises resembling fireworks when activated. Additionally, the television depicted only static. Cleanliness & Upkeep: The floors were filthy, mirrors were stained, and both the carpeting and furniture were heavily worn and marked. Plumbing Issues: The toilet ran constantly, the shower/bath nozzles were rusted, and the water pressure was virtually non-existent"

"I have stayed here a number of three times prior to operations at Northwell Hospital, it’s in a great location wonderful amenities, everyone is so kind. I love Ashley and Jaden at the front desk, Ken who not only does maintenance, but just has a smile on his face. Every time I show up is pure gold., it’s a wonderful hotel to stay at! It’s always clean, housekeeping is so polite and lovely, I’ve never been disappointed!"