アッパーマテカンベキーの三つ星ホテル

「Clean room, helpful Staff」

「It was close to everything.」

「I was very disappointed with our stay. The room looked like it had been left exactly as it was in the 1980s. The furniture, TVs, and overall condition were very outdated. There were no electrical outlets in the bedroom, which made it difficult to charge our phones or use any devices. The floor felt unstable and actually moved when we walked on it. The carpet was old, stained, and looked dirty. Another major issue was that the air conditioner was only in the living room, leaving the bedroom...

「The entry doors locks make me nervous very outdated. Also, requesting room service should be easier. Finally, I called the number I was given six times and never got a response even when I was calling, because of illegal activity on the property. Housekeeper was very nice and rooms were very clean.」

「everything was good」

「The hotel was in the mist of redoing it's landscaping by adding gaint palm trees and some new boat docks, but it didn't interfere with the overall feel of the place. We enjoyed the free paddle boards and pool. Its also located on a beautiful part of the Keys」

「Amazing, beautiful place with the nicest, kindest people you will ever meet. I will be going back every year with my family because the place is just about perfect.」

「Nice place very clean , quiet . Was great stay for us , thank you」

「Loved the quiet vibe of the villas and the kayaks to use. Wish that we would have received a room freshen up. We had our placard on the door and no one ever came.」

「I could not recommended Pines and Palms enough - it was spotlessly clean, everyone was super friendly and it was so nice and peaceful. The pool area is fabulous and there’s access to free paddle boards and kayaks etc - we were really sad to leave!」