レキシントン - サリスベリの三つ星ホテル

「Three of us stayed one night in two connecting rooms. An overwhelming smell of marijuana was coming from the room directly across the hall. Despite this being a non-smoking hotel, the odor, along with cigarette smoke, seeped into our rooms. Loud voices and party noise continued into the early morning hours. At 1:30 a.m., I complained to the front desk. An employee came upstairs, acknowledged smelling the odor, and sprayed air freshener. The relief lasted about ten minutes. When we called again...

「4泊しました。過去何回かアメリカのホテルに泊まったことがありますが、スタッフの親切さはその中では群を抜いていると思います。日本のホテルみたいにスタッフが親切でした。当方あまり英語が得意ではないですが、皆さん私の下手な英語を理解してくれました。あと、朝食と夕食がついてきています。晩御飯にミニトマトなど野菜がたくさん食べられて良かったです。ルームクリーニングを担当してくれた方もとても親切でした。日本のホテルのスタッフが親切すぎるせいか、外国に行くとホテルスタッフの対応にあまり満足しないことが多いのですが（それが当たり前で日本が親切すぎるのだとは思うのですが）、このホテルはそういう面でとてもよかったです。リラックスできました。」

「Clean building if you need to just sleep for a night but the elevator was broken, they have a new printer that they couldn’t connect but let me pay to print before telling me it wasn’t working and didn’t offer any solution, and the computer is locked down enough so i couldn’t try to connect the printer myself. No trash cans, body wash, notepad/pen in the room. It does have a clean mini fridge and microwave.」

「Front desk folks at Wingate were very helpful to us, about places to eat dinner at, a trail across the street to walk on - that goes for miles, where a Wal-Mart was, and so on. Great breakfast spread - wonderful and healthy foods! Our room and the bed were comfortable and inviting - one of THE best hotels we've stayed at!」

「ホテルのクルーが親切だった」

「Bien」

「Breakfast was absolutely terrible. The food was overcooked, extremely low quality, and almost inedible. I can see why they offer two free drinks. The drinks may make the experience more enjoyable at the time, but the next morning you're left feeling almost hungover and with no choice but to eat the awful food being served. Unfortunately, the breakfast was a huge disappointment.」