ラファイエットの三つ星ホテル

「So clean」

「Entire place smelled of smoke (lobby, halls, room, sheets), the front desk staff was smoking right outside the lobby doors, hotel numbers were written on the walls, loud music playing from other rooms all night, did not feel safe at all with questionable people/activities going on. Expressed concerns with hotel and Expedia. Checked out after first night. They refused to give a refund. Would not stay again.」

「最高」

「The air conditioning was good. The bed and bedding was good. The shower was not draining. The pool was not open. The walls outside of our room had dirty fingerprints. The walkways and railings were dirty and banged up. Staff was good, but it was extremely frustrating for us that the pool was not open. The pool was clearly cleaned. You need to get the part for the disabled lift as soon as possible. The only reason we selected your hotel was because you had a pool.」

「スタッフが非常に丁寧で，早朝チェックアウトも対応してくださり満足しております。」

「良かったです！また来たいです♪」