「The OU in is my favorite hotel!!! Their updates are so nice the rooms are always clean the staff is always helpful and friendly! The outdoor spaces are gorgeous and so fun to relax in! They’ve even thought of all the little touches like a water bottle filler in the lobby! We’ll be back again next year! 」
「The staff was outstanding. SueAnn, Rhonda and Teresa to name a few were accommodating and really helped to make our visit a huge success.
A special shoutout to SueAnn only because we seem to interact with her the most. Hilton you got it right with these women. Please hire more like them and let SueAnn trained them. The best!
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「I thought the beach theme was a bit strange for the area but, it works! It was clean and staff was great! My only issue was the water quality. It tasted like pool water. Since people are likely going on hikes or some long all day activities, its a good idea to have a water cooler for the guests. Until then, byo water. Would definitely stay again! Highly recommend this hotel.」
「Late check in, staff was awesome. Can’t complement the young lady strongly enough. The hotel was clean, modern and in excellent condition. This location will be on my list of places to stay in the future.」
「Older. Renovated motel but extremely clean. Staff very friendly and welcoming. Air conditioner was a little noisy but overall a great experience. Would definitely go back. It was close to Renfro Valley where we attended a concert and didn’t want to drive home that evening. 」
「Historic hotel and really enjoyed the atmosphere. The description said "valet parking", but this was not accurate. They do have free parking for guests.」