South Sealand Ski Vacations

The room was clean and worked perfectly for our family of four. Great location and friendly staff. We would definitely recommend it!

Loved everything about Zoku …fun and efficient rooms…friendly staff…great breakfast with variety. Provided extra items for a better sleep without any issues. The only thing was that it’s a little outside the city but,of course, there was easy access to public transportation!

Friendly staff, great location, enjoyed the wine hour and breakfast but facilities could use a little sprucing up with fresh paint over scuffs and nicks in wall and showers fresh caulk as mildewy.

Overall good stay! Spacious apartment however our bathroom could use work. Some mildew build up not removed during cleaning and cracked tile on floor which was sharp when walking so had to be careful. Otherwise staff was extremely friendly and happy hour drink before and after dinner included was a nice touch.

Clean, great breakfast and perfect location

Like - It was near the centre so walkable, convenient for public transport, and building was easy to spot so you knew your way back after a wander. Rooms were fairly clean, although I had a weird stain on my side of the headboard. Water pressure in shower good (with lower shower head), so that's important after wandering round the city as its cold in winter and good way to warm up. They said they had a sauna but we couldn't find it, then when we asked to clarify they said its inside the respective changing rooms but you have to walk through the tiny gym to get there, with all the sweaty guys staring at you, so not relaxing, and couldn't use it with my husband together. Reception & Bar staff in the evenings were lovely, and friendly, but the breakfast staff were quite surly! I asked for poached eggs on toast as part of the a la carte menu, when it came there was only one and it was covered in chili flakes, when I asked if I could have one without chili flakes as I am extremely intolerant to them, the server actually rolled their eyes and sighed. When you told them the coffee machines was out of milk, or coffee, they got annoyed. The beds were okay comfort wise but you could actually feel a huge divot where the mattress had sagged in the middle over time, where I laid if I out my leg out towards the edge it went up 6inches. overall distinctly average. Acceptable only, but not what you'd class as 4star. Would I stay again. If I wasn't paying maybe -if I was, probably not.

Outstanding service from ALL the staff. An entirely positive experience, wholeheartedly recommended!

The hotel and location are both fantastic and we will be returning

Loved everything about Zoku …fun and efficient rooms…friendly staff…great breakfast with variety. Provided extra items for a better sleep without any issues. The only thing was that it’s a little outside the city but,of course, there was easy access to public transportation!

Friendly staff, great location, enjoyed the wine hour and breakfast but facilities could use a little sprucing up with fresh paint over scuffs and nicks in wall and showers fresh caulk as mildewy.

Overall good stay! Spacious apartment however our bathroom could use work. Some mildew build up not removed during cleaning and cracked tile on floor which was sharp when walking so had to be careful. Otherwise staff was extremely friendly and happy hour drink before and after dinner included was a nice touch.

Loved everything about Zoku …fun and efficient rooms…friendly staff…great breakfast with variety. Provided extra items for a better sleep without any issues. The only thing was that it’s a little outside the city but,of course, there was easy access to public transportation!

Excellent accommodation - clean and comfortable. Great location

Overall good stay! Spacious apartment however our bathroom could use work. Some mildew build up not removed during cleaning and cracked tile on floor which was sharp when walking so had to be careful. Otherwise staff was extremely friendly and happy hour drink before and after dinner included was a nice touch.