High Black Forest Ski Vacations

The hotel towels in our room look worn and very thin. The bath towels are fairly small, about 2/3 the size of the regular towel size. Some of the towels are gray/off white instead of white. The AC unit blows air directly to the left side of the bed which made me sneeze badly. It also makes noises like dropping sand to metal, waking us up a couple of times during the night.

This Hotel is fantastic! We really enjoyed our stay here, the staff are super friendly and the location is stunning. We would definitely stay here again :)

A beautiful property with excellent staff. We greatly appreciated the location for the gorgeous view of the lake and it is right across from a badi so you can just jump right in the lake. It is also walking distance to old town and short walk to metro station.

I wish I knew the closest train was out of service before booking. I loved the hotel and the nearby walks/hikes, but it takes an hour to get to town. They have a replacement bus service (two separate buses) to the next closest station. Those buses only run from 6:20am to midnight. This is rough for some travellers. It is also hard to figure out how to get there at first. Our map took us to the bottom of the mountain at the back side instead of the front, and we had to hike up with our stuff. Avoid the tram - take the nearest train to Schweighof train station then catch the two busses near (EV1 or EV2)z Do not book this place if you have an early morning or late night planned - you will be paying too much money in taxis. Overall the location is beautiful, and we loved our stay. I just can’t stress enough how the location is quite tough for a person who is not familiar with the area and the transit. Avoid Apple & Google maps and rely on the Zurich metro website. We spent a lot of time in the hotel as it was harder to get and stay in town for long periods. If you love to come & go from town and eat out for every meal, avoid staying here. The hotel food is extremely pricy. You need to make grocery runs and take back food as there are no other close options.

We enjoyed our stay. The location is great and there are many food and shopping options nearby. Access to the Zurichsee is very easy - just a few blocks away. The room was fun and had great character! We loved our balcony space! The only reason I gave this property a 4 is because there is not a ton of room for a lot of luggage, without using the seating space for your suitcases. We never really felt like we moved in.

Fantastic venue and staff. Food was incredible and all were very welcoming. Support with transport, entertainment and landmarks from Silvana, Michael, Benet and Sala. All a credit to Alex Lake and made the visit thoroughly worth it and enjoyable.

great location. Room was in first floor, yet felt like a basement room with window looking against a wall and very low ceiling

The AC struggled hard and it was not that hot outside. We (7of us) sweated like heathens through the night on hard, lumpy beds.

Very clean room with modern design. Comfortable stay. Approximately 10 minutes from the central train station.

The shower leaked terribly. I stayed a week. I asked the staff to repair it. They did not. Also there is no a/c. I slept with my window open and it was fine. But I really couldn’t use the room comfortably in the afternoon as the windows faced west.

Fantastic location, very easy to walk through the historic old town. Staff was wonderful, very friendly and helpful.

The hotel towels in our room look worn and very thin. The bath towels are fairly small, about 2/3 the size of the regular towel size. Some of the towels are gray/off white instead of white. The AC unit blows air directly to the left side of the bed which made me sneeze badly. It also makes noises like dropping sand to metal, waking us up a couple of times during the night.

The shower leaked terribly. I stayed a week. I asked the staff to repair it. They did not. Also there is no a/c. I slept with my window open and it was fine. But I really couldn’t use the room comfortably in the afternoon as the windows faced west.

It’s a great hotel. I’m definitely going to use this hotel on my next trip