Central Ontario Romantic Vacations

Pure luxury! It's entirely worth booking for the Hästens bed alone. I will revisit!

Clean room, staff was friendly and nice

Good! Spa was underwhelming.

The only issue is the rooms could have better lighting

The property is very nice, and the location is great. What we didn’t appreciate was the fact there was no cable TV for the night and next morning (not like we’re there to watch TV, but we do like to have the news on in the morning), and no compensation was offered. Telling us we can still rent movies (at $35 a pop!) is not helpful. Also, when we mentioned we were Expedia Silver members (as Expedia told us to do for an exclusive perk), we were told the property does not give third-party perks. That seems like a lack of communication between Expedia and the hotel.

Good! Spa was underwhelming.

My daughter and I had a pleasant night together! My only issue was the person beside us was smoking and we could smell it periodically throughout our stay. I let the front desk know but never got any follow up.

This was my first time staying at this property and it was nothing short of amazing! From the staff that greets you upon arrival and walk you to the front desk, to Alejandro and his amazing customer service. It genuinely made this the best birthday trip I’ve ever had. Thankful is an understatement! The food was just as amazing as the service and property. So if you have a chance, check out Toca on the second floor for breakfast. The food was absolutely delicious! Now on to the suite. I honestly didn’t want to leave! The suite and the view were breathtaking! It was such a welcoming and clean space and it definitely set the tone for our trip. There were views of the CN tower, the baseball stadium, and the lake. This suite and property are the main reasons why I will definitely be back to Toronto. I do hate that I missed out on the spa but I’m sure it’s just as amazing so if you’re there check it out as well! I could honestly go on and on about this place but please definitely go check it out! Again, thank you!!

When we went to check in, I suddenly realized that there were two locations in the city for Le Germain hotels and I’d booked at the other location. Front desk staff politely informed me of this, and then went to work looking into availability at their property. They got me a room and transferred the reservation. I appreciated it so much!

Pure luxury! It's entirely worth booking for the Hästens bed alone. I will revisit!

My daughter and I had a pleasant night together! My only issue was the person beside us was smoking and we could smell it periodically throughout our stay. I let the front desk know but never got any follow up.

Excellent room and service.

Clean room, balcony was very dirty but overall great stay

everything about this property is very good. No complaints about anything