Horseshoe Valley

Although the place was nice, well situated, and the breakfast being included were definite perks, the check process was quite arduous. Not only did it take over 30 minutes waiting in line, we also had to share each and every single guest, personal data and identification in order to check in. This is a first for a hotel that was not an all-inclusive resort and it felt very unnecessary and significantly lengthening the check-in. We also had an issue with the bathroom door and even with contacting three different people, the item was not resolved promptly. We had to handle it ourselves.