Cancun Romantic Vacations

The oceanfront room was spectacular. The views were amazing. The food was decent as well - a variety of restaurants to choose from. The resort is beautifully designed, lots of photo ops! the pool with the swim up bar is always fun! The staff is super friendly and always helpful. Loved the service! The highlight is definitely the beach… it’s situated perfectly and is absolutely stunning all day!

Beautiful beach views, property very well kept, hard working staff all around. I give the food an overall 8/10, rooms spacious and clean. The only set back were the availability of the reserved restaurants... there are only three! It was a birthday celebration we had a nice stay. The sales pitches are definitely card core!! Would choose again!

Most everything was good just wish I didn’t have to wait till 11am to get a beer i am on vacation!

It's so clean and all foods at all restaurants are fantastic. The lounge opens 24 hours and coffee station with full of cakes/sandwiches from 7am to 11pm that's awesome !

Staff was amazing 😍. The view was great. Landscape was good. Swimming pools were a bit dirty, with guests discarded cups, etc. the constant smell of gas from nearby jet skis. And when one stepped into the balcony, the air conditioner noise was super loud

I would like a call to discuss this stay at 618-873-2835. I went all inclusive with Expedia and when we got there we had VIP members telling us about how we should sign up with Hyatt and had us sign up to do a tour which was supposed to only be 90 min and ended up being 3 hours when i got up and walked out. They did see my rayban glasses and got concerned that i was recording what they where telling us as they stated it was against Expedia for them to do what they where. This was my 1st vacation and also my 20 year anniversary getaway. The other complaint i have is i am highly contagious to mushrooms and i tol rhem that, i set up breakfast in bed for our anniversary and filled out the paper and when i turned it into the concierge, we even went over me being allergic to mushroom. I ordered the egss with vegetables and he did not say anything about there being mushrooms and when they arrived to the room we had just gotten up so our food was placed by the window and we went to sit down. They showrd us how to open the door to get the hot food and left. We finished our fruit and went to grt our hot breakfast and it was much to my suprise when i went to eat mine there was so many mushrooms we did not eat it and i went down and got breakfast from the market side cafee. I was terribly upset as the 2 times i have had accidently had mushrooms my throat had swollen up and i was rushed to hospital. The spa at the hotel is ok but the 1 across the road is 100 times better and way cheaper

The room was clean and the daily cleaning service was great. The room definitely was dated and shows wear and tear. We enjoyed our dining experiences each evening, breakfast buffet was lacking, no bacon, no fresh avocado. We rented a daybed for 100usd and did not feel the service was worth it, kind of felt ignored. But when we sat at regular pool lounge chairs we were treated like royalty, Alberto from SunSet cabana bar was the best thing the resort offered! He was so kind and felt we were being pampered all day long! The front desk Omar was so personable and friendly! We would come back, but may prefer adults only.

Beautiful beach views, property very well kept, hard working staff all around. I give the food an overall 8/10, rooms spacious and clean. The only set back were the availability of the reserved restaurants... there are only three! It was a birthday celebration we had a nice stay. The sales pitches are definitely card core!! Would choose again!

It's so clean and all foods at all restaurants are fantastic. The lounge opens 24 hours and coffee station with full of cakes/sandwiches from 7am to 11pm that's awesome !

Staff was amazing 😍. The view was great. Landscape was good. Swimming pools were a bit dirty, with guests discarded cups, etc. the constant smell of gas from nearby jet skis. And when one stepped into the balcony, the air conditioner noise was super loud

The oceanfront room was spectacular. The views were amazing. The food was decent as well - a variety of restaurants to choose from. The resort is beautifully designed, lots of photo ops! the pool with the swim up bar is always fun! The staff is super friendly and always helpful. Loved the service! The highlight is definitely the beach… it’s situated perfectly and is absolutely stunning all day!

Beautiful beach views, property very well kept, hard working staff all around. I give the food an overall 8/10, rooms spacious and clean. The only set back were the availability of the reserved restaurants... there are only three! It was a birthday celebration we had a nice stay. The sales pitches are definitely card core!! Would choose again!

Most everything was good just wish I didn’t have to wait till 11am to get a beer i am on vacation!