Mexico Romantic Vacations

Great location, relaxing atmosphere with a variety of entertainment. Water Aerobics, water spin classes, karaoke and shows and live music at Legends. The staff were incredibly friendly and truly elevated the experience. Tanya (manager at Lola Beach), Norma and Luis (servers at Lola Beach), and Martin (pool side server) exceeded every expectation. The rooms were decent size and clean, but dated. Humidity is evident with some mildew spots in the shower. The food experience was a bit disappointing. I highly recommend upgrading to Club Level, but wait until you arrive. We declined it the first day, then upgraded the last 2 days after seeing the breakfast options at the buffet. Club Level does get you access to Lola Beach for breakfast, which really was the best dining we experienced. I found it disappointing that the website states Club Level gets you reservations to restaurants, only to find out this is not true. Additionally, there was a large party who was able to reserve Capri Grille for 1.5 hours. There were no signs posted and when we arrived for dinner at 6:30, we were told to return at 7:30 to get a table. We asked if we needed reservations and were told we did not. We returned at 7:40 only to be told there would be a 40 minute wait because we had not put our name on the list. So, off to Lola Beach (again). Dining options become limited after a few days.

We had a great stay at MIA Hotel! The staff was friendly and welcoming, the rooms were clean and comfortable, and everything was well-maintained. The overall atmosphere made it easy to relax and enjoy our time. Definitely a place I would stay at again and recommend to others!

This resort is a great choice for travelers who would like to stay on Isla Mujeres. The hotel amenities were good with many more options (restaurants, bars, golf cart rental, dock for water sports excursions) within walking distance to the hotel. The staff was attentive and courteous and the property was very well maintained. We went with a large group of friends and everyone had positive reviews!

It is an all-inclusive property. But anything not included is much more expensive than in US. I had a food poison after eating the sushi in the buffet. When I called the front desk for help I was told the on site doctor would charge 150 dollars per visit and 30 more if you want the doctor come to see you in your room. All the food and drinks I took was inside the property and I have to pay myself for their negligence on the food safety. On the hand this property is kids friendly. They have separate play area for kids in the lobby and buffet restaurant. The kids club also have daily activities prepared for little ones.

It's great place to stay

From the start, the transportation was perfectly on time and they accommodated an earlier departure time for us. We arrived to welcome pool towels and a welcome drink every day. The housekeeping was impeccable and the pool fire staff especially Jerry was perfection! Every bar and restaurant was amazing food you have to do the steakhouse and the hibachi experience. They have live music daily and nightly which made not leaving the property so worth it I will be back soon!

Excelente lugar muy limpio

Me encantó el servicio, todo el personal fue muy atento en todo momento. Las habitaciones son muy lindas y siempre se mantienen limpias y organizadas, lo cual se aprecia muchísimo. El ambiente es muy tranquilo, ideal para descansar. Además, el lugar está bien equipado y cómodo. Sin duda, una excelente experiencia y lo recomendaría.

Recommended for vaccination, relaxing place, just a little inconvenience. Don't like stared charge in the restaurants, especially when said all including..

We had a great stay at MIA Hotel! The staff was friendly and welcoming, the rooms were clean and comfortable, and everything was well-maintained. The overall atmosphere made it easy to relax and enjoy our time. Definitely a place I would stay at again and recommend to others!

Been coming here since 2006. Wouldn’t stay anywhere else.

We had a great stay at MIA Hotel! The staff was friendly and welcoming, the rooms were clean and comfortable, and everything was well-maintained. The overall atmosphere made it easy to relax and enjoy our time. Definitely a place I would stay at again and recommend to others!

Excelente lugar muy limpio

Me encantó el servicio, todo el personal fue muy atento en todo momento. Las habitaciones son muy lindas y siempre se mantienen limpias y organizadas, lo cual se aprecia muchísimo. El ambiente es muy tranquilo, ideal para descansar. Además, el lugar está bien equipado y cómodo. Sin duda, una excelente experiencia y lo recomendaría.