High Black Forest Kid friendly Vacations

I really liked the view overlooking the city. The staff were helpful and friendly. The bathroom did however flood after taking a shower. Perhaps changing the seals under the shower door as an idea.

I have stayed here previously when it was self check in. Now they have 24 hour service. I found check in and luggage storage very easy as I was early. And then I had a very pleasant room upgrade with a spectacular view of river. A nice touch was the selection of juice and pop in the fridge. And having a fan in the room was excellent. Very happy to stay and come back

They did not describe the construction that was occurring around the building- which created significant noise between 7am and 5 pm

Hard to find apartment and no body answer the phone 😡😡

An average stay; hotel could do with some regular maintenance. Beds were very comfortable and rooms large and spacious. Fridge in room not working and staff kindly moved me to another room. Fridge in the second room was on but not cooling. I would recommend either taking out the fridges in the rooms or replacing them with properly working fridges. Bath and sink were clogged; staff were very responsive when I reported it and got it sorted. Also noticed ceiling in bathroom had a bit of black (perhaps mould?) spots which could easily be fixed with 1 or 2 coats of paint. Overall an ok stay (comfortable beds, spacious rooms and helpful staff) but hotel management really needs to pay attention to regular maintenance.

When we had to walk to the hotel we were bit worried because we been on 12 hour day trip before arrived. Once we reached the hotel we were so happy. Our luggage’s were already there. Receptionist was very friendly. Stayed in another hotel before come here and staff was very rude. I thought generally people working in hotels are rude😃 But I was wrong Swiss people are soo nice and helpful. So many people helped us to find things Breakfast was good. There were two gentlemen worked in the morning they were so friendly and helpful. Stunning view from the bedroom and tower. I’m so glad I booked this hotel. Overall everything was perfect. I will definitely return.

Truly enjoyed my 5-day stay here. The room was clean, cozy and equipped with basic necessities ( kettle, fridge, TV, hairdryer) and the bed was comfortable. There are many great restaurants and shops nearby. It’s only 3 minutes away from Winterthur train station which can take you to Zurich Central in 20 minutes. They cleaned my room and changed my towels every 2 days. I will stay here again when I visit Zurich.