Phuket Province Kid friendly Vacations

Enjoyed stay Staff friendly and helpful Close to everything Would recommend

Only thing good is the water slides. Belle (from restaurant) & Front Desk Annie are the only people I trust. Someone came Friday night to check on WiFi on my laptop ended up scrolling through my private information so I’m now changing passwords. I asked him to leave. I have a pic of him and police refused to help. Property is really big and hard to navigate and even after I informed the staff that I was having a birthday party for my son, they cut off my charging to my PAID room after 5k THB. In my HUNDREDS of hotel stays all over the world I’ve never been cut off at such a low amount. That’s $155USD. That’s one lunch in Las Vegas. Suffice to say, some staff is good, but I did not feel safe there. The typical lovely Thai culture is not exhibited overall

5 star for everything. Immaculate and the breakfasts were to die for. Wish they kept the brekkie service to 1pm as they're so many lunch things

Staff were very welcoming during our late check in and even upgraded our room. We got the private suite but were unable to use it due to the cleanliness of it. We let the staff know and it was cleaned regularly during our stay but with no filtration it was still not clean enough for us so we just used the community pools. Beach tide varied so we didn’t get to enjoy that either because the water just wasn’t pleasant looking. I would stay again if we vacationed here with a few adjustments on my end.

The hotel is located on a hill top from the inner streets of Karon, so it gave like a tropical jungle feel when looking outside of the halls to the elevator. The rooms were clean, shower pressure was strong and ac worked. Staff was very accommodating, they came quickly when we needed an iron/clean towels (as I was on dnd the whole trip) they came to fix my daughters internet connection on her iPad and one time I thought I saw some kind insect and called and they came right away to inspect for it thoroughly but found nothing. At Ikon cafe we were very lucky to have been greeted every morning by IM, she was super kind and always spoke to us about our up coming plans and my daughter looked forward to seeing her beautiful smile. She was so professional and accommodating, always so kind and sweet. We missed her on our last day but informed us that she wouldnt be there as she knew we looked forward to see her. Petarr at the front desk was was also very attentive. My daughter really took a liking to her as she ran to her and gave Petarr a big hug each time she saw her. Petarr would always be there with a smile waiting to receive my outgoing, social child. She was so kind and gifted my daughter cheese cake and chocolate and drew a picture of my daughter with a personal note because she also wasnt there on our last day. She meant a lot to my daughter and I appreciate Petarr for being so generous and sweet. Peter and the rest of the staff were so good to us. I would definitely return!

Staff were very welcoming during our late check in and even upgraded our room. We got the private suite but were unable to use it due to the cleanliness of it. We let the staff know and it was cleaned regularly during our stay but with no filtration it was still not clean enough for us so we just used the community pools. Beach tide varied so we didn’t get to enjoy that either because the water just wasn’t pleasant looking. I would stay again if we vacationed here with a few adjustments on my end.

Only thing good is the water slides. Belle (from restaurant) & Front Desk Annie are the only people I trust. Someone came Friday night to check on WiFi on my laptop ended up scrolling through my private information so I’m now changing passwords. I asked him to leave. I have a pic of him and police refused to help. Property is really big and hard to navigate and even after I informed the staff that I was having a birthday party for my son, they cut off my charging to my PAID room after 5k THB. In my HUNDREDS of hotel stays all over the world I’ve never been cut off at such a low amount. That’s $155USD. That’s one lunch in Las Vegas. Suffice to say, some staff is good, but I did not feel safe there. The typical lovely Thai culture is not exhibited overall

5 star for everything. Immaculate and the breakfasts were to die for. Wish they kept the brekkie service to 1pm as they're so many lunch things

5 star for everything. Immaculate and the breakfasts were to die for. Wish they kept the brekkie service to 1pm as they're so many lunch things

Enjoyed stay Staff friendly and helpful Close to everything Would recommend

Staff were very welcoming during our late check in and even upgraded our room. We got the private suite but were unable to use it due to the cleanliness of it. We let the staff know and it was cleaned regularly during our stay but with no filtration it was still not clean enough for us so we just used the community pools. Beach tide varied so we didn’t get to enjoy that either because the water just wasn’t pleasant looking. I would stay again if we vacationed here with a few adjustments on my end.

Enjoyed stay Staff friendly and helpful Close to everything Would recommend

Staff were very welcoming during our late check in and even upgraded our room. We got the private suite but were unable to use it due to the cleanliness of it. We let the staff know and it was cleaned regularly during our stay but with no filtration it was still not clean enough for us so we just used the community pools. Beach tide varied so we didn’t get to enjoy that either because the water just wasn’t pleasant looking. I would stay again if we vacationed here with a few adjustments on my end.

Everything was amazing. Romantic dinner was totally worth it. Just know if you need to do laundry you need to book a day and a half in advance.