Hanoi Kid friendly Vacations

The staff were superb. They are very helpful and kind.

Angela was very helpful and went out of her way to accomodate our requests. A very caring lady who took very good care of us.

Very nice & friendly staff. Hotel was good for the price, and location.

The staff is really what makes this property special. They are so kind and helpful. On top of that it’s in a great location and walkable to nearly everything. I would absolutely stay here again no question.

Great support and room were clean breakfast was really good with a lot of selection. Choose inside rooms as the outside were smoking from shrine burning next store almost daily

Even better than expected! Great room and excellent staff. Wonderful location.

Very nice & friendly staff. Hotel was good for the price, and location.

we had a lovely time, the front desk and door staff plus room cleaning people are kind and very happy to help. If we were picky the bar staff downstairs were a little inattentive so rather than waiting at the table to catch their eye we had to go to them. The pool upstairs is cold in February - but it will be lovely in summer. Great place for an evening drink

Very nice staff and comfortable room

Angela was very helpful and went out of her way to accomodate our requests. A very caring lady who took very good care of us.

Room was clean and nice but you can definitely get better service for the same price elsewhere in Hanoi, service here was slightly below the average I experienced everywhere else I stayed in vietnam. Breakfast was ok but the hot buffet was very limited compared to other places I stayed for similar price (like less than half the variety). Soundproofing didn't seem good I could hear my neighbours talking. Staff were nice and helpful but some aspects of service were slightly lower eg at check in every other hotel I stayed in Vietnam (including a much cheaper 3 star hotel) rushed to help with luggage up the steps and escorted you to the room but here they didn't. I didn't like the fact that the drinking water they provided in the room was filtered water in refillable bottles rather than actual bottled water, maybe for environmental purposes but it wasn't convenient.

Great support and room were clean breakfast was really good with a lot of selection. Choose inside rooms as the outside were smoking from shrine burning next store almost daily

Angela was very helpful and went out of her way to accomodate our requests. A very caring lady who took very good care of us.

Very nice & friendly staff. Hotel was good for the price, and location.