Brussels West Beach Vacations

The air conditioning was weak and did not adequately cool the room

Brand new property. Amenities were fabulous. The guest experience manager Ismael went above and beyond for us. All staff were friendly and very willing to help any minute

The hotel itself was perfect, especially the family room (we had a room for 5) which was spacious and clean. The staff were lovely. It was a 5 minute walk to the Midi train station and 15-20 minute walk to the Grand-Place, which was also very convenient. However, the area in which the hotel is situated is very dirty, with piles of trash in the streets. There was also quite a bit of loud construction in the area. We would not have felt safe walking back to the hotel at night in this area (and were specifically advised not to), which did limit our evening plans.

This old, 90th-style flat. Everything present from this time, significantly outdated. Stuff not very helpful. I reported that the TV and entrance hallway lights do not work. In 4 days, nobody will come to fix these. The Small fridge did not work at all, and another one, bigger, quickly freezes all your stuff. And no chance to adjust.

Safe area near EU and short walking distance from Brussels Luxembourg train station. Very spacious 2 bedroom apt with full kitchen. Grocery store nearby and plenty of restaurants at the nearby square. Highly recommended place to stay for your next visit to Brussels

We stayed 5 night.Be ready to carry your luggage on the stairs because there is no elevator before your checking in.It was not a 5 star hotel For the price that we spent and for the room that we booked. The sink and shower water was leaking all night long that we had to put some napkins under it to stop the sound, the bedsheet was so dirty and even when they came for housekeeping, they did not change it so i took a picture. The plugging on the wall was loose. At checking they said the laundry was on the room included and only weekends might be some charges but we wanted to request laundry on weekday they said we have to pay. We also had the do not disturb sign on the door but unfortunately in the mornings they would knock to check if they should do housekeeping. The breakfast not much to say no one would tell you what to do . I would not recommend this hotel to stay from my experience.

Beautiful property and amazing welcoming staff!

Gorgeous hotel with excellent service and staff. Walkable to everything. A bit of a strange area but worth it for the 5 star stay.