East Coast and Midlands Beach Vacations

Everything was great. Clean room friendly staff and excellent food

Room was very clean Nice to get mulled wine at reception Car park was very easy to park in and good value. Nice to have Herbert Park so close with the market on a Sunday morning

Room was clean and had good provisions in that there was an ironing board, safe and tea/coffee facilities. Bed was comfortable and room was dark, but not overly soundproofed and it was warm at night. Hotel parking underneath hotel is fine but access in and out of this is on a very narrow ramp in and to say it was sharp turn is an understatement: you wouldn't want to be in a large vehicle. The breakfast was lovely: buffet style and both cooked and continental offerings where varied, good quality, fresh offerings and the coffee was superb. On a downside I would not recommend dining here, we opted for a two course meal deal paid in advance but had I known what we would get I wouldn't have bothered. Took 45 mins before our food order was even taken, took a further hour to get our meal and the food wasn't great. Steak was well done not medium as requested and the maple chicken "sandwich" was disgusting: tasted stale and chicken was awful...only for we had been waiting so long I would have returned it. The restaurant was empty by the time we got to the coffee and they couldn't get that right...took 20mins to bring out a flat white which was freezing so I strongly advise you dine elsewhere. Staff were friendly if in short supply in the dining room for evening serving hence the abysmal service.

Very comfortable hotel with excellent supportive staff.

Front staff tall dark hair gentlemen very courteous. Manager at the restaurant (Hardy’s) Blonde hair she was very accommodating. Room was chilly especially the bathroom radiator did not work. Issue with water temp one day for shower. Over all lovely stay second time and will be back again.

huge,value for the price..thankful for the receptionist,she let me to check in early with my baby

Staff was very friendly and helpful. Food was delicious.

Great location. Lovely breakfast. Room was a good size - we paid for the club room. Didn’t use spa facilities-extra charge applied