Zurich West All inclusive Vacations

The hotel sits high in the village with breathtaking views and feels like something from the past. The building is old but well maintained to be a lovely experience. We had an older style room but our friends had a modern decor room which makes me think they are updating rooms. The staff were wonderful and could not be more helpful. We were very happy with this hotel.

Gorgeous view from the room. Need serious remodeling. Dining staff look too busy to offer service although they did their best. You need more servers for the hotel changing that much.

Location and view was spectacular!

Excellent time at the Sunstar! Staff was very friendly and helpful. Food at the restaurant was delicious and pool was beautiful with the most amazing views. Great location and ease of access to skiing, shopping and other places to eat. Thanks very much for an outstanding vacation in Grindelwald!

Our family of five stayed at Beatenberg Hotel & Spa for five nights, and overall it was an excellent experience that we would happily repeat. Originally, we had booked a Family Suite via Expedia that could accommodate all five of us. As a precaution, we contacted the hotel directly prior to arrival, only to be informed that the reservation details from Expedia had not been properly transmitted and that the Family Suite could not be secured. Since the stay had already been prepaid, this was obviously concerning. What truly impressed us was how the hotel handled the situation. After discussing the matter directly with the hotel team, they kindly offered an alternative solution: two Junior Suites, secured side by side, entirely as a gesture of goodwill. This proactive and considerate response immediately reassured us. Both Junior Suites featured private balconies with stunning panoramic views, and the rooms were spacious, comfortable, and immaculately maintained. While we were not all able to stay in a single room as originally planned, the quality of the accommodation and the thoughtful arrangement more than compensated for it. The children loved having space, and the views alone made each morning memorable. Thanks to the hotel’s professionalism and genuine hospitality, we enjoyed a thoroughly relaxing and satisfying five-night stay. For us, this experience demonstrated what excellent service truly means. We would very much like to return with our family again in future.

Staff was excellent, breakfast and dinner were fantastic, and the view was impeccable.

There was some sort of daily service but the room wasn't vacuumed and towels not changed for the entiredurationof our stay. It seemd the room attendant would just empty bins and tidy up the room. Water bottle was replenished only on the second day, however there always was a jug with water in the corridor so it wasn't a problem for us.

Gorgeous view from the room. Need serious remodeling. Dining staff look too busy to offer service although they did their best. You need more servers for the hotel changing that much.