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Novotel Zurich City West

4.0 star property
Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Zurich City West

Aerial view
Daily buffet breakfast (CHF 32 per person)
1 bedroom, free minibar, in-room safe, desk
Bar (on property)
Indoor pool, open 8:00 AM to 11:00 PM, sun loungers
Novotel Zurich City West offers a comfortable base in the heart of the city. Kids enjoy the playground and arcade, while parents relax by the indoor pool. The eco-certified property provides high-speed WiFi and houses The Flave of Zürich restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
The current price is ￥32,003
￥34,517 total
includes taxes & fees
Oct 10 - Oct 11

Room options

Check availability for these dates

Tonight

Sep 17 - Sep 18
Check availability for tonight Sep 17 - Sep 18

Tomorrow

Sep 18 - Sep 19
Check availability for tomorrow Sep 18 - Sep 19
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room, 1 Queen Bed with Sofa bed

1 bedroom, free minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
Sofa bed - queen
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, free minibar, in-room safe, desk

Superior Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
Sofa bed - queen
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

1 bedroom, free minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Separate bedroom
Sofa bed - queen
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

1 bedroom, free minibar, in-room safe, desk

Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Sofa bed - queen
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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Exterior

Holiday Inn Express Zurich Airport by IHG

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  • Free WiFi
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9.0 out of 10, Wonderful, 1,022 reviews
The price is ￥17,052
￥21,798 total
includes taxes & fees
Oct 12 - Oct 13
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About the neighborhood

Map
8005, ZH, Zürich, Schiffbaustrasse 13, Am Turbinenplatz

What's nearby

  • Letzigrund Stadium - 14 min walk - 1.2 km
  • Swiss National Museum - 3 min drive - 2.4 km
  • ETH Zurich - 4 min drive - 3.1 km
  • Bahnhofstrasse - 4 min drive - 3.1 km
  • Zurich Town Hall - 5 min drive - 3.4 km

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zurich Altstetten Station - 4 min drive
  • Zurich Airport (ZRH) - 22 min drive

Restaurants

  • ‪EQUINOX Restaurant - ‬3 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk
  • ‪Club Lounge @ Renaissance Tower Hotel Zurich - ‬5 min walk
  • ‪New Point - ‬5 min walk
  • ‪Lilly Jo - ‬2 min walk

About this property

Novotel Zurich City West

Upscale eco-certified hotel near Letzigrund Stadium
Located close to Swiss National Museum and Bahnhofstrasse, Novotel Zurich City West provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, The Flave of Zürich, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a 24-hour front desk
  • Luggage storage, coffee/tea in the lobby, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 144 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and free stocked minibars.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Flave of Zürich

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Children's pool
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,306 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 60
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 32 per person
  • Self parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Frequently asked questions

Does Novotel Zurich City West have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–11:00 PM.

How much does it cost to stay at Novotel Zurich City West?

As of Sep 17, 2025, prices found for a 1-night stay for 2 adults at Novotel Zurich City West on Oct 10, 2025 start from ￥32,003, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Zurich City West pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Zurich City West?

Self parking is available for CHF 25.00 per night.

What time is check-in at Novotel Zurich City West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of CHF 60 (subject to availability).

What time is check-out at Novotel Zurich City West?

Check-out is at 11:00 AM. Late check-out is available for CHF 50 (subject to availability).

Where is Novotel Zurich City West located?

This family-friendly Zürich hotel is located in Zürich Center, within 2 mi (3 km) of Letzigrund Stadium, Swiss National Museum, and Bahnhofstrasse. ETH Zurich and Zurich Town Hall are also within 3 mi (5 km). Technopark Tram Stop is only a 2-minute walk and Schiffbau Tram Stop is 3 minutes.

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Reviews

Novotel Zurich City West Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Location

8.4

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 421 out of 1002 reviews
Rating 8 - Good. 385 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

Reviews

10/10 Excellent

Raz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable beds and great internet access and Kids loved swimming pool and nice breakfast.
Stayed 4 nights in Aug 2025

8/10 Good

Seema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was quite safe and convenient for public transportations.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hao Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel located close to Hardbrucke train station (7-10 minutes walk) which is 10 minutes from airport or city centre. There is a big Co-op nearby which is very convenient. Swimming pool opens until 11pm which allows flexible plans for customer. Overall a good stay and decent choice for travellers in Zurich
Stayed 1 night in Sep 2025

8/10 Good

Elio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Phenia

The food was great and so were the amenities.
Stayed 2 nights in Mar 2025

8/10 Good

Maha

Liked: Amenities
Comfortable but small room for 4
Stayed 6 nights in Jul 2025

8/10 Good

Azamossadat Jahanian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The room was clean and tidy. Breakfast was good, there were 2 coffee machine, but weren’t enough for this busy hotel and one of them was faulty. The pool was small but clean. Overall decent for 4 star hotel.
Stayed 4 nights in Aug 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities
Would not stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Brand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Friendly and helpful staff, comfy beds, clean all round, really nice food and clean with heated pool, would recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Karandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Patrik

Liked: Cleanliness, amenities, property conditions & facilities
Nice to stay. Breakfast was very good. Lots of different food.
Stayed 1 night in May 2025

8/10 Good

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Good: Lobby, Breakfast, clean hallways and rooms. Needs improvement: staff serving breakfast needs more training on how to interact with guests Suggestions: As the room pricing is on the higher side, it would be better if breakfast is included.
Stayed 4 nights in Jun 2025

8/10 Good

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean indeed
Stayed 1 night in Jun 2025

6/10 Okay

Heidi

Liked: Cleanliness
Disliked: Staff & service
Good accessibility from the station (two stops direct train from the airport). Booked in a superior room which was expensive. A nice enough room and quiet but photos on Expedia show coffee machines in the room class booked. The reality was a very limited number (2) of instant sachets. Asked about breakfast time when checking in, wasn't informed despite the high room rate what had been booked didn't include breakfast. Ok, but on attending in the morning, it didn't even include a black coffee either. Disappointing for the price.
Stayed 1 night in Sep 2025

10/10 Excellent

Jianwei

Liked: Cleanliness, amenities, property conditions & facilities
We spend one night in this hotel. Matched with my expectation with a brand name of novetel hotels. Would return in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

GURPREET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel, 1 minute walk to tram station.
Stayed 3 nights in Apr 2025

4/10 Poor

Anita

Disliked: Cleanliness
My room was smelling musty. Hallways smelled musty. No closet space in the room. I didn’t realize I hooked a hotel that was so old. Lobby was great the restaurant ok.
Stayed 3 nights in Jul 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from tram station. Rooms are big enough. The area is very quiet but near by a venue and some restaurants
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for easy access in and out of the city without being caught up in the centre. Felt welcomed from check in to checking out, staff were all very polite. Room was a good size with good facilities on site, a very pleasant stay.
Stayed 4 nights in Mar 2025

8/10 Good

Johanna

Liked: Cleanliness, property conditions & facilities
Nice hotel but the price-quality ratio is not very good.
Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the easy 5 minute walk to Hardbrucke rail station. It's in a quiet and safe area of the city. The pool was good although a little on the cool side. The room was quite spacious and comfortable. We slept really well.
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Good breakfast. And friendly helpful staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Azda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great customer service
Stayed 6 nights in Mar 2025

10/10 Excellent

Rinku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a god experience.
Stayed 1 night in Apr 2025