Busan All inclusive Vacations

Check in and out front desk staff very helpful with great English.

Great service and lovely room

Very wonderful facility for family vacation. Everything was perfect. Thank you!

Beautiful beautiful!

Yhe hotel and the room was fresh and comfortable. I will try to stay again once back in Busan area.

Facilities and Rooms are breathtaking, Water House, Gym, Restaurants. However, as an experienced world traveler, there are a few critical things that they need to work on: 1) Not all areas are wheelchair accessible. No signs for ramps, doors to the Ananti Town are all manual, and forget using the Water House (which is incredible btw) unless you can somehow climb lots of stairs. 2) Very limited English speaking staff, surprising for such a high end 5-star hotel with plenty of foreigners. Google translate is a must if you don’t speak Korean. Even then, the interactions are awkward. 3) No a la carte breakfast options before 10am at the restaurants/cafes, Either you get the full buffet breakfast at the restaurant (expensive), or you have to get room service. 4) Front desk service very limited. At check in we got a sheet with some basic information about facilities and restaurants, a map (the hotel is huge), but no guidance as to what the options were for dining, hotel highlights, etc. It’s as though the staff is trained to minimize their engagement with the guests. 5) Ordering room service is complicated and not time reliable. You can’t simply call and order the menu, or easily use a tv, phone, or pad. 6) If you need a wheelchair, you must “go and get it” from the concierge. They won’t bring it to you. That’s right, WALK to get the wheelchair you need because you can’t walk well or at all. Overall an impressive hotel, but the service and communication is sorely lacking.

This hotel offers a fantastic location, with great restaurants and the famous Jagalchi fish market within walking distance. The in-house pool was a hit with our kids, and the big movie screen provided excellent entertainment. The host's thoughtful amenities enhanced our comfort. What truly stood out was the host's prompt and considerate responses to our needs. Their attentiveness greatly contributed to our positive experience. Our family thoroughly enjoyed our stay here. The combination of convenient location, family-friendly facilities, and exceptional host service made for a memorable visit.

The services at the hotel are the best all in one stay where you can do spa, in room service, and more. It is further away from other touristy things and cafes, but it’s near the luxury shopping areas.

What it did offer was a huge room I got the presidential suite super super large with four bedrooms but only three had a bed and as soon as I got downstairs is literally a 3 minute walk right to the beach get your feet on the sand awesome views of the beach from my hotel as well was very happy and satisfied.

Very wonderful facility for family vacation. Everything was perfect. Thank you!

It was good to stay and relax.

The room was not like the posted pictures, there was no tub and the room was rather dirty (smears on the wall, gross faucet, dirty kettle with old water). The entire property also smelled of smoke, though it said non-smoking. However, the hotel staff was very friendly and it was a short walk to the beach.

Very wonderful facility for family vacation. Everything was perfect. Thank you!

Thr view was the greatest attribute. Very clean room