East Neuk All inclusive Vacations

Staff were very pleasant and accommodating.

The property was unfortunately not as advertised and the photos felt very misleading. While the bedding, kitchen and bathroom were clean, overall the place felt quite tired and in need of an upgrade. The walls, carpets and couches all needed a proper clean and there were no base covers on the bed. Which are usually a norm in most homes, so expected in a letting. There were also several maintenance issues including a broken stair rail and a shower that only worked as a handheld attachment. Outside, the ashtray was overflowing, the garden was overgrown so we couldn’t use the outdoor space, and the front hedge looked very untidy. The Wi-Fi advertised was not correct and was an unsafe connection so we could not use it. The tea and coffee selection was also nothing like what was shown in the photos. That said, there were a few thoughtful touches such as bottled water, Irn Bru and crisps being provided. Overall, it was an okay stay for a short visit, but the property did not match the standard presented in the listing.

It was fine. There were issues with the internet that I messaged the host about, but didn't get a response or resolution.

We had a great three night stay at this property! We loved all the room to spread out and the location a little bit away from the main tourist center, but still very walkable to all the Edinburgh attractions with good restaurants and access to public transportation steps away. We didn't get to use the kitchen much, but it as very well equipped and we really appreciated the washer/dryer in our suite. We'd be very happy to stay here again on a return trip to the city.

Really beautiful property that’s ideally located. The rooms were huge and spotless. All the staff were very welcoming and considerate. Would definitely come back.

Hotel was clean and receptionist very friendly. Our room was big but not very private as it was on the bottom floor and looked onto the carpark. Anyone parking in the bays at our window could see straight into the room. A net curtain would have been ideal. Also didn't like that we had to walk through the bar area to get to our room. We didn't have breakfast as I'm not a big eater so £15 was a bit expensive for toast and tea. We would stay again but not on the ground floor in that part of the hotel.