Northern Australia Adventure Vacations

The breakfast was disappointing.

We had a truly wonderful stay at this hotel in Cairns and couldn’t be happier with our experience. The location is absolutely perfect—right in the heart of Cairns, yet still peaceful and quiet. Everything you need is within easy walking distance: the beach, restaurants, cafés, and shops are all just about 200 metres away, which made getting around effortless, especially as a family. The hotel itself was exceptionally clean and very well maintained. From the rooms to the common areas, everything felt fresh, comfortable, and thoughtfully cared for. We also felt very safe throughout our stay, which is incredibly important when travelling with family. What really sets this place apart, though, is the people. It’s family owned, and you can genuinely feel it in the way the owners and staff treat their guests. The hospitality was sincere, warm, and welcoming—not forced or scripted. They went out of their way to make us feel at home, always happy to help, give local tips, or simply have a friendly chat. It was a fantastic family stay, and we created great memories here. If you’re looking for a clean, safe, centrally located hotel with heart and outstanding hospitality, this place is a gem. We would absolutely stay here again and highly recommend it to anyone visiting Cairns.

everything was as expected and friendly staff

Good location. The room was a bit smelly but the staff were very helpful. The lounge cafe staff weren’t very nice. Both buffet and Japanese restaurant were amazing.

Very nice staff - especially the concierge at the front were very helpful - thankyou for letting my family use the pool when they visited.

The breakfast was disappointing.

Very nice staff - especially the concierge at the front were very helpful - thankyou for letting my family use the pool when they visited.

Room was set out beautifully with all you would need. Staff refreshing room were helpful. Other staff we spoke to were very helpful.

We had a truly wonderful stay at this hotel in Cairns and couldn’t be happier with our experience. The location is absolutely perfect—right in the heart of Cairns, yet still peaceful and quiet. Everything you need is within easy walking distance: the beach, restaurants, cafés, and shops are all just about 200 metres away, which made getting around effortless, especially as a family. The hotel itself was exceptionally clean and very well maintained. From the rooms to the common areas, everything felt fresh, comfortable, and thoughtfully cared for. We also felt very safe throughout our stay, which is incredibly important when travelling with family. What really sets this place apart, though, is the people. It’s family owned, and you can genuinely feel it in the way the owners and staff treat their guests. The hospitality was sincere, warm, and welcoming—not forced or scripted. They went out of their way to make us feel at home, always happy to help, give local tips, or simply have a friendly chat. It was a fantastic family stay, and we created great memories here. If you’re looking for a clean, safe, centrally located hotel with heart and outstanding hospitality, this place is a gem. We would absolutely stay here again and highly recommend it to anyone visiting Cairns.

Clean, close to beach and all things Gold Coast. Excellent friendly staff, perfect romantic get away.

Good for what we needed

Location and hotel ammenities are awesome. Only disappointing experience was that hotel reception staff showed no interest in welcoming guests, very scripted with no smiles.

Wonderful week we just had! The room was spotless, well equipped and staff very helpful and friendly. Will definitely book here again!

Clean room, comfortable bed and pillows. No noise. Lifts maybe a little shabby. Long ramp to walk in. Not enough car parks but overall enjoyed my stay. One suggestion - how much trouble would it be to put a hand rail at toilet in all rooms as I have difficulty getting off a toilet and on one occasion nearly had to call for help.