East Coast and Midlands Adventure Vacations

We stayed at this hotel at the beginning of and the last day of a 10-day trip to Ireland. The first time was without problems, it is a nice hotel. However our last day there was less than ideal. The 2 elevators that go from the underground parking to the hotel were both out of service (one wasn't working the first time either). This required us to carry heavy luggage up a set of stairs to another levels elevator that took us to the street in front of the hotel. My partner had recent knee surgery so this was a huge inconvenience. Also the air conditioning in our room the last night of our stay was not working. The room was at 30 deg C/86 F when we entered and only cooled to 27 C when we got back a few hours later. As the hotel was fully booked they were unable to move us to another room. The staff provided a couple of fans, but still not a comfortable temperature to sleep. They did give us a complimentary breakfast. Note that this hotel's lobby is on the 3rd floor of the building and has escalators from the ground floor, in addition to the 2 elevators. In light of the potential for elevator issues, be weary if you or someone you are traveling with has difficulty walking or is in a wheelchair. On the positive side... it is a clean hotel and the staff are very friendly. The lounge and restaurant area are very nice and the food and drinks were very good.

It was a good hotel great location. Could use more power outlets, we had just one near the bed.

Disappointing and poor value for money.

Hard to imagine that a Carlton airport hotel has no AC. Right next to the airport, no less, open windows are noisy!

Great location..beautiful property and friendly staff

Great location..beautiful property and friendly staff

It was a good hotel great location. Could use more power outlets, we had just one near the bed.

We stayed at this hotel at the beginning of and the last day of a 10-day trip to Ireland. The first time was without problems, it is a nice hotel. However our last day there was less than ideal. The 2 elevators that go from the underground parking to the hotel were both out of service (one wasn't working the first time either). This required us to carry heavy luggage up a set of stairs to another levels elevator that took us to the street in front of the hotel. My partner had recent knee surgery so this was a huge inconvenience. Also the air conditioning in our room the last night of our stay was not working. The room was at 30 deg C/86 F when we entered and only cooled to 27 C when we got back a few hours later. As the hotel was fully booked they were unable to move us to another room. The staff provided a couple of fans, but still not a comfortable temperature to sleep. They did give us a complimentary breakfast. Note that this hotel's lobby is on the 3rd floor of the building and has escalators from the ground floor, in addition to the 2 elevators. In light of the potential for elevator issues, be weary if you or someone you are traveling with has difficulty walking or is in a wheelchair. On the positive side... it is a clean hotel and the staff are very friendly. The lounge and restaurant area are very nice and the food and drinks were very good.

Hard to imagine that a Carlton airport hotel has no AC. Right next to the airport, no less, open windows are noisy!

Great place and in a great location for Dublin. The staff were super friendly and attentive. The only thing I’ll suggest to people booking is to bring hair conditioner along with you if you use is as the hotel does not provide any.