Brazos Valley Yoga Vacations

Booked a 2 room suite for an hefty price… specifically to have 2ROOMS.. and they gave my room to someone else. They made us take 2 rooms on separate floors but only after we had to use the room they gave us for a night which entailed sharing a bed.. totally not ok! And it ruined the vibe. Totally unacceptable to do this when I booked so far in advance. No excuses- this is wrong. They tried to make it right but it was a total pain for one of us to have to switch rooms after one night. How awkward. Talk about being stressed on vacation..;( Booked a massage and it was pretty bad as well. Otherwise the property is gorgeous except the pool that was just OK.

Clean

Beautiful

Clean

Nice hotel with great food and amenities. Staff was wonderful.

I had mixed feelings about my stay at The Ritz-Carlton, Las Colinas. There is a lot to love about this hotel. The property is beautiful, the rooms are elegant and comfortable, and the bed and pillows were exceptional. I slept very well, and the overall ambiance is exactly what you would expect from a luxury hotel. However, my experience was overshadowed by one major issue. The view from my balcony overlooked construction dumpsters and debris instead of the beautiful surroundings. For a room costing around $1,000 per night, this was extremely disappointing and far below the experience I expected from a Ritz-Carlton. What made the situation even more frustrating was the hotel’s response. On the day I checked in, I immediately expressed my concern and was told they would try to move me to another room with a better view. Later in my stay, I brought it up again and received the same promise. Unfortunately, nothing was ever done. No one followed up, no alternative room was offered, and I was left feeling that my concern simply wasn’t a priority. Luxury hotels are about more than beautiful buildings—they are about exceptional guest service. While the property itself is excellent, the lack of follow-through and attention to a legitimate concern was disappointing. When guests are paying premium rates, they should expect both a premium room and service that matches the reputation of the Ritz Carlton

Great

Booked a 2 room suite for an hefty price… specifically to have 2ROOMS.. and they gave my room to someone else. They made us take 2 rooms on separate floors but only after we had to use the room they gave us for a night which entailed sharing a bed.. totally not ok! And it ruined the vibe. Totally unacceptable to do this when I booked so far in advance. No excuses- this is wrong. They tried to make it right but it was a total pain for one of us to have to switch rooms after one night. How awkward. Talk about being stressed on vacation..;( Booked a massage and it was pretty bad as well. Otherwise the property is gorgeous except the pool that was just OK.

Clean

Clean

Beautiful