Friesland Yoga Vacations

The free shuttle service is the deal breaker, if you do not want to be in the middle of it all then this hotel is perfectly located, a 5 minute shuttle ride to the free ferry getting you to central station in 10 minutes.

Room was clean and quiet. But very warm. No air conditioning worked to cool off. It was an ok stay. Staff were wonderful. Lots of potential, but didn't live up to all it could be.

The staff was great and made everything smooth and easy.

Comfy beds; staff super friendly; conveniently located; lovely lobby to spend time in with many amenities

i fell going to room, snd hotel checked on me snd sent ice, appreciate the care

We appreciated the heritage property and the friendly staff. No complaints really. Our only recommendations would be that the property could use improved lighting as it is quite dark. Very little external sunlight makes its way in given the unique building configuration. Also, room supplies/fridge not stocked, or restocked, necessitating calls to the front desk. The staff did respond promptly however when we called. Thank you!

The staff was great and made everything smooth and easy.

The Pulitzer is always impressive at every stay.

Property is nice but its not a 5 star. Not sure why booking or other sites show it as 5 star. Basic things like shower cap or hand cream was missing. Not water bottles. Checkin is through a tab , not a human.

An amazing hotel with excellent staff and a wonderful restaurant

The Pulitzer is always impressive at every stay.

My biggest issue was the inconsistency with staff. While all were friendly, there were issues everywhere. 1. My Bonvoy number was not recorded properly, lots of confusion surrounding it. 2. At check in, I was told repeatedly that there was no room service breakfast. I said no, I understand the room I booked includes breakfast downstairs but if I pay for it, extra, I can have it delivered to my room. No we don’t offer that. Suffice to say it was a communications breakdown, lost in translation, whatever. I did get breakfast delivered and charged to my room. 3. I placed my order via the digital system. I entered specific requests where they left space for me to do so. This worked great for two dinners. And one breakfast. The first breakfast was a disaster; not one note was read or acknowledged. No cup for the tea. No milk for the tea. Scrambled eggs not egg whites. Etc etc. 4. I booked and prepaid for a car to take me to the Amsterdam Cruise Terminal. At the time of checkout, a tour group was departing and an American was arguing over his bill. The staff were spinning but no one more than the doorman. I told him I had booked a car, prepaid and he would be there soon. I had to checkout first. He came back two minutes later, flustered. I said he’s here? Yes! I said great, pls load the luggage and I will be right out. Basically, I was put in wrong car. My guy calls my cell. Drivers were great. We meet and switch! But staff were over their heads by one tour group! Yikes!

The staff was great and made everything smooth and easy.

Comfy beds; staff super friendly; conveniently located; lovely lobby to spend time in with many amenities