Shinojima Waterpark Vacations

Thank you for your service

Room was clean, staff was helpful, however, we need to walk at least 20 minutes to the Nagoya station.

We were here for 4 nights. We're in out 60s and this is our first time to stay in an Ryokan. Honestly, it would have been better if it's only 2 nigths so we an experience it. We don't love the room arrangement, the futon, and there's no full size 'chair' level sitting arragnement. We're too old to be getting up and down from the floor level. It would have been fun again for a short duration but not for 4 nights.

The toilet wasn’t very clean. :(

We stayed at Honjin Hiranoya Kachoan for a very special occasion, and I cannot overstate how exceptional the entire team was. From the earliest planning stages through the night of our stay, every member of the staff, especially Mr. Kawamura from the reservation office, was deeply involved, genuinely excited, and incredibly thoughtful in helping coordinate my marriage proposal. They kept everything a complete secret from my partner (it was a surprise proposal), worked discreetly behind the scenes, and paid close attention to even the smallest details so the moment felt natural, personal, and entirely “us.” What stood out most was how invested the staff were - this did not feel like a standard celebration package or a routine request. The team treated it as something truly special, tailoring the experience to us with warmth, care, and sincere enthusiasm. Their coordination, timing, and sensitivity were flawless, and they made the entire experience feel bespoke rather than scripted. Beyond the proposal itself, the ryokan is beautiful, the rooms are elegant and comfortable, and the kaiseki dinner was outstanding. Every interaction reflected genuine hospitality and pride in what they do. This is a place where people truly care. We will remember this stay, and the kindness of the staff, for the rest of our lives. I cannot recommend Honjin Hiranoya Kachoan highly enough.

Great room and service. Quiet.

Great hotel in very convenient location. Fairly noisy but acceptable The only thing that was a slight criticism was the air con was necessary at night but very blowy so ending up with a stiff neck as it was hard to get the room temperature right. It would also have been good to be able to access BBC news on the TV or at least one English speaking channel but not essential.

Nice atmosphere that Resol Hotel Nagoya brought to us! Excellent front desk that help us for the delivery of our luggage to another hotel. Room is nice and can fit for 2 luggages, only that its too warm, and cant adjust the temperature.

Room was clean, staff was helpful, however, we need to walk at least 20 minutes to the Nagoya station.