Garfagnana Waterpark Vacations

The staff are friendly , breakfast is good. The only thing is the bathroom shower area is so tight in a corner n water supply is quite low.we wished we had a window that can be open. But overall its not too bad

hotel position superb easy access to city and dining options. Rooms clean and plenty of hot water in shower. Let down only by location of breakfast room which is a walk through from reception and the buffet breakfast which was very limited.

The staff is so helpful especially the front desk . He’s friendly , polite , have a nice smile despite asking several favor . The breakfast is very good . They have delicious home made pastries and bread . They cook the eggs , any preference as part of the free breakfast . They have freshly squeezed orange juice , which is not common now a days in European hotels. They used to , but a lot of the hotels omit that now . They give you now box orange , which is not good for you

The property was beautiful. It was in a great location. The staff was nice. The front desk would not let us check in early even with extra payment.

The hotel like the city has a surprise around every corner so much to admire. Its location is convenient for all sightseeing, the option of the cafe at the front of the hotel is a real bonus, great for breakfast too. We enjoyed our stay the staff were friendly and knowledgeable. Rooms were clean with free water every day without doubt a fantastic hotel and staff. Thank you

Perfect location and beautiful hotel. The staff was helpful and attentive from the moment they greeted my taxis both coming and going. The breakfast offered a good variety of food choices although eggs, pancakes and coffee were never warm enough. It is pricey but a good choice .

Staff was very helpful despite the hot weather. Great stay, very serene environment for vacation.

HIGHLY recommend this property! Absolutely beautiful property in the best location for exploring Bologna. 5 minute walk to restaurants, shops, historic sites! We had a very stressful situation, having lost our passports on the train to Bologna. Through extraordinary efforts by both the Hotel Manager and Concierge Julia, our passports were speedily located and we got them back right away! The Manager also upgraded us to a suite which was very luxurious and appreciated after such a scary day. I encourage anyone who is looking for a centrally located luxury hotel in Bologna with exceptional customer service to select this one. You will not be disappointed!

We've just returned from.a 4 night stay and can't fault the hotel at all. Location was excellent, room was big, bed huge and very comfy! We only used the breakfast buffet once unfortunately as we were out & about very early but the choice was really good, we were well catered for! Staff were fab and very helpful. We will absolutely use this hotel again.

HIGHLY recommend this property! Absolutely beautiful property in the best location for exploring Bologna. 5 minute walk to restaurants, shops, historic sites! We had a very stressful situation, having lost our passports on the train to Bologna. Through extraordinary efforts by both the Hotel Manager and Concierge Julia, our passports were speedily located and we got them back right away! The Manager also upgraded us to a suite which was very luxurious and appreciated after such a scary day. I encourage anyone who is looking for a centrally located luxury hotel in Bologna with exceptional customer service to select this one. You will not be disappointed!

The hotel website and Expedia description did not mention the presence of a gym. Also many of the reviews mention how good the breakfast was, our experience was that it was similar to many hotels.