Southern California Waterpark Vacations

Convenient when visiting Knott’s Berry Farm

We love this resort for the last 15 years. Everything is so beautiful there and the spa is a once in a lifetime experience. On our last stay we were disappointed to always be redirected to different departments for help. We eventually insisted that staff pick up their phones and request help instead of outsourcing us and making us walk everywhere for simple requests.

Staff was great, although the housekeeping crew could be a little loud, which was an issue because the rooms aren't very soundproof. My main complaint was that the A/C unit malfunctioned around 9:00 pm and sounded like a jet was landing in my room. As result, i didn't get much sleep that night. However, the next day the staff addressed it right away and got it fixed. It would have been nice to get a little knocked off my bill for a bad night, but I didn't press the issue. The food in the restaurant was excellent. Despite a night of interrupted sleep, I would stay there again.

The location is nice, hotel is big but outdated. Our room wasn’t ready in time and then when we got it, it wasn’t totally clean. The hotel did address it quickly and gave us a reasonable room credit to compensate. The Watertable restaurant looked promising but was overrated and the kids Mac and Cheese meal was literally out of a Kraft Box. Steak was decent but that’s it. Pools were fun for the kids but the pool chairs were rarely cleaned up after guests departed. Overall a subpar Hyatt Regency 4 star, compared to others I’ve stayed at.

I loved the atmosphere, very nice hotel. Great location, good restaurant in the hotel, great pool and bar. The rooms are super nice and they have a smart tv which I love!

Convenient when visiting Knott’s Berry Farm

We love this resort for the last 15 years. Everything is so beautiful there and the spa is a once in a lifetime experience. On our last stay we were disappointed to always be redirected to different departments for help. We eventually insisted that staff pick up their phones and request help instead of outsourcing us and making us walk everywhere for simple requests.

Staff was great, although the housekeeping crew could be a little loud, which was an issue because the rooms aren't very soundproof. My main complaint was that the A/C unit malfunctioned around 9:00 pm and sounded like a jet was landing in my room. As result, i didn't get much sleep that night. However, the next day the staff addressed it right away and got it fixed. It would have been nice to get a little knocked off my bill for a bad night, but I didn't press the issue. The food in the restaurant was excellent. Despite a night of interrupted sleep, I would stay there again.

Staff was helpful however upon arriving to our room the toilet was not working, the bathroom sliding door was extremely hard to open and close and the hot water was luke warm..never got hot and the microwave was dirty. I did like that the room came with a small living room separate from the bedroom.

Excellent rooms and clean property staff very helpful and friendly

Convenient when visiting Knott’s Berry Farm