Jiangnan Waterpark Vacations

This hotel is absolutely beautiful! The hotel staff are all very friendly and helpful, especially Derek. As foreigners and we use eSIM without a physical phone number, it’s not an easy thing to reserve Disney park tickets. Derek has gone beyond and above to assist us, we feel sorry to take him so much time but his service is just great!

Great spot overall. The Butler (Johnson) was extra helpful as i'm a foreigner and he was able to see to my needs anytime. Would stay again.

Overall environment and cleanness of the hotel is great. However, service of staff at restaurants have to be improved

Very clean and professional! Evan was very helpful.

As you step in the lobby you are greeted by professional staff ready to give you the warmest of welcome. The hotel is clean and service quality # 1. The manager helped us with our local SIM card and even offered to talk with China Telecom customer Service despite the fact he was multi tasking (greeting guests, checking them in and supervising his staff). Appreciation to 朱啟纵 who went out of her way to give us advice on local attractions, restaurants and how best to use the subway system. The cleaning lady always greeted us with a smile and frequently asked whether we needed something. She seemed to be there all the time ready to serve. This is why we booked 1 extra night (total 2+1). Definitely recommend the hotel. Exactly what the hotel advertises. No unpleasant surprises. Will definitely be our top choice when visiting Shanghai next time. To all the hotel staff a great thank you.

This hotel is absolutely beautiful! The hotel staff are all very friendly and helpful, especially Derek. As foreigners and we use eSIM without a physical phone number, it’s not an easy thing to reserve Disney park tickets. Derek has gone beyond and above to assist us, we feel sorry to take him so much time but his service is just great!

Overall environment and cleanness of the hotel is great. However, service of staff at restaurants have to be improved

Very clean and professional! Evan was very helpful.

I think their breakfast area was under construction and wouldn't recommend having breakfast there in saying that we were luckily the hotel room we had was complete house so no problem for us at all i actually enjoyed my stay there very friendly staff.

This hotel is absolutely beautiful! The hotel staff are all very friendly and helpful, especially Derek. As foreigners and we use eSIM without a physical phone number, it’s not an easy thing to reserve Disney park tickets. Derek has gone beyond and above to assist us, we feel sorry to take him so much time but his service is just great!

Great spot overall. The Butler (Johnson) was extra helpful as i'm a foreigner and he was able to see to my needs anytime. Would stay again.

Only stayed for one night but it was lovely stay

Very nice hotel, excellent service and location.

You can't go wrong when you stay in a hotel that is strategically located right at the heart of Nanjing Road West, the shopping district and pedestrian mall. The Bund is only a few hundred meters down the road. In addition, Hop On Hop Off busses are close by. The room is well furnished, clean and comfortable to be our home away from home during our stay in Shanghai.