Yucatan Peninsula Waterpark Vacations

First all inclusive resort I stayed in and it looked way better in person. 5 stars for sure would definitely do it again!

Clean room and property overall. Mediocre food, and some select staff were unwilling to help and needed reminders of what was requested.

Staff were great, rooms were nice. We were concerned about food safety but we all did fine and had everything including sushi and salads. Desserts were really good. Each property has a different vibe with Sunrise being most party-like and The Grand most little kid friendly.

You will get tormented unless you do the “Orientation Meeting”. Called our rooms 8:30 and for 2 days until I disconnected the phone. This turned us off the very 1st day. Most staff are friendly but many aren’t into it. Bartenders are slow and have conversations between themselves when there are lineups. Be prepared to be spoken to like a child. Food is abundant but buffet is not great. Japanese restaurant

Staff was outstanding. Great service.

Staff were great, rooms were nice. We were concerned about food safety but we all did fine and had everything including sushi and salads. Desserts were really good. Each property has a different vibe with Sunrise being most party-like and The Grand most little kid friendly.

First all inclusive resort I stayed in and it looked way better in person. 5 stars for sure would definitely do it again!

This hotel is really good. The staff is amazing, Reina at the front desk, Claudia at the coffee shop and Chef Ernesto really tried their best to make us feel appreciated. I like the food variety at the Buffet. There are 4 restaurants and tge food was good. Overall everything was great. The only things I would improve are the recreation activities and the rooms need a makeover. However everything was cleaned. I strongly recommend this hotel

Clean room and property overall. Mediocre food, and some select staff were unwilling to help and needed reminders of what was requested.