Yucatan Peninsula Waterpark Vacations

Yes lot of activities to do

We have stayed at Rayal Haciendas several times. We always stay the week prior to the resort closure for 1 week for maintenance. This year their breakfast, lunch and dinner offerings were very slim due to a restaurant buffet closure being replaced with a very LIMITED buffet. Since we have been in the past and we know what to expect- this was very disappointing. We ended up with reservations every night and ate the same thing every night for dinner- the point of having multiple restaurants is to have variety. Additionally, their closed restaurants often features dinner shows that weren't available as well. Finally on Friday- they had begun draining the pool early. Pretty annoying that we missed out on multiple things so they can get an early start- next time just close the whole resort for 2 weeks- instead of limiting the experience for paying guests. Usually, we are very satisfied with this resort- otherwise we wouldn't have returned 4x. On a positive note- the staff are very kind, thoughtful, and helpful- always wanting to provide the best service to the guests. They are our favorite part, they always remember us and what we like. We appreciate them especially :)

The staff was the best. Especially Tomas who was so accommodating with golf cart transportation

Thai Restaurant was amazing

wasn’t really worth the price to be honest. Especially when you aren’t even guaranteed a double bed

Staff was fantastic...concierge was overwhelmed at times.halllf the resort was shutdown for construction

The staff was the best. Especially Tomas who was so accommodating with golf cart transportation

Staff was great and property was great. Beach was eroded away

Yes lot of activities to do

We have stayed at Rayal Haciendas several times. We always stay the week prior to the resort closure for 1 week for maintenance. This year their breakfast, lunch and dinner offerings were very slim due to a restaurant buffet closure being replaced with a very LIMITED buffet. Since we have been in the past and we know what to expect- this was very disappointing. We ended up with reservations every night and ate the same thing every night for dinner- the point of having multiple restaurants is to have variety. Additionally, their closed restaurants often features dinner shows that weren't available as well. Finally on Friday- they had begun draining the pool early. Pretty annoying that we missed out on multiple things so they can get an early start- next time just close the whole resort for 2 weeks- instead of limiting the experience for paying guests. Usually, we are very satisfied with this resort- otherwise we wouldn't have returned 4x. On a positive note- the staff are very kind, thoughtful, and helpful- always wanting to provide the best service to the guests. They are our favorite part, they always remember us and what we like. We appreciate them especially :)

This was my 2nd time at Sandos Caracol and overall i was very happy with my stay here. The staff are wonderful and the property was clean. They were also mid upgrades/rennovations on several areas of the property, i assume because it is their low season. My complaints were as follows: 1. The bed in our penthouse room was no softer than the floor and I had to sleep on the daybed for most of the trip otherwise i was in pain the next day. 2. The people trying to sell things on the beach....massages, bracelets, more massages...it made sitting on the beach unenjoyable 3. The music at the (temporary) adults only pool as well as KIIN was 24/7 techno type music and the beat sounded exactly the same for every song and that got old really quick. 4. Rennovations to the select club section meant that the Brazilian BBQ restaurant was closed and thats one reason we chose this resort, but the other a la carte meals were fantastic!

Fun Atmosphere , Clean , Friendly Staff , Good Food , Beautiful Ocean View ... Will definitely be going back

Thai Restaurant was amazing

The staff was the best. Especially Tomas who was so accommodating with golf cart transportation