Southern Milan Waterpark Vacations

The room was missing a kettle and tea. Also some of the plugs were coming off the wall. The walls are soo thin that you can hear your neighbours every time they talk

Everything was great except for the front desk staff when it came to help. Why did I pay for a joint room to first be told they were unavailable, I didn’t respond then somehow got what I paid for. On my last day early morning the power was cut from one of the rooms, I called front desk for someone to check it out no one did & nothing was done about it. Let’s not forget I am pregnant, what if I had slip & fell in the slippery shower? Then what? No accommodation for the inconvenience, nothing. Disgusting behavior for a 5 star hotel.

Great stay and location was perfect.

Room temperature to low

Everything was great except for the front desk staff when it came to help. Why did I pay for a joint room to first be told they were unavailable, I didn’t respond then somehow got what I paid for. On my last day early morning the power was cut from one of the rooms, I called front desk for someone to check it out no one did & nothing was done about it. Let’s not forget I am pregnant, what if I had slip & fell in the slippery shower? Then what? No accommodation for the inconvenience, nothing. Disgusting behavior for a 5 star hotel.

Room temperature to low

Clean room, good bar

Very friendly staff upon check in. Hotel was just a very short walk from train station. Hotel room was hot but we were able to open a window to cool it off! The AC was not turned on for the season yet! We took a short walk to find a nice little shopping area with a few restaraunts. Someone tried to get into our room early evening but we had the internal lock on, thank goodness. It was kind of strange!

Great staff, great location for the train and a grocery store is part of the building. Room is starting to show some wear, won’t be long and the hardwood will need some refinishing. Tile work in the bathroom is starting to show its age. Lots of chalking used to stop water leaks. Bath plug and overflow cap was missing from the tub (not sure why). But overall was good, we would stay again. Canadian couple in for the winter games.

Nice location, great and helpful staff.

The hotel is really beautiful, service is great, room is big, clean, has all the amenities. Food is super delicious and great variety for breakfast or dinner. Had little confusion for the extra charge for SPA, so be aware it cost extra, but in Expedia site its not really visible, so needs to be updated. But SPA is worth visiting, really great. Overall enjoyed our stay, thank uoy to reception team for being so helpful and welcoming, bar and restaurant staff for their great service.

Always a solid spot.

Room temperature to low