Eastern Panhandle Waterpark Vacations

Very Clean & Comfortable

Clean and friendly. Even with the Baltimore marathon going on right along this street the valet was easy and I could pull right up to the door. Walked to Lexington Market and down to the convention center. Would stay here again.

Overall the property is solid. The front desk staff were helpful, although I wanted to update my room, it was a bit tough to get them to assist. The bartenders were great. The cafe was super limiting in its options. I drink decaf coffee. They only had drip, and they did not have any alternative milk options, which is not very common. We had breakfast the day of checkout. Sadly, the crab I ordered to be added to my omelet was spoiled. It smelled of ammonia, which is surprising coming from a property like this. The view of the lake was splendid though and the rooms were nice. The AC did sound like an airplane tho :)

I had such a great experience during my stay! The hotel was clean, comfortable, and conveniently located, but what truly made it special was the incredible customer service. Tyjuan checked us in and went above and beyond to make sure we were taken care of the entire time. He was friendly, professional, and genuinely helpful — from check-in to checkout. It’s rare to come across someone who clearly takes pride in what they do, and his positive attitude made a big difference in our trip. Thank you, Tyjuan, and the rest of the team for making our stay so pleasant — we’ll definitely be back!

We left prior to eating breakfast so I can’t say anything on that. We were only there for one night, but the room was comfortable and the shower was nice. The only issue was the pipes rattled in the shower and the sink when you turn the water on.

Perfect location to walk everywhere. Many great restaurants and attractions nearby

Short brief stay with excellent service and attentiveness of the staff

The restaurant at the property was good, and the staff were nice and accommodating. However, the overall experience felt more like staying at a 3-star hotel rather than the 4-5 stars it’s rated as. There were issues with hot water in both the shower and sink. While the room was clean, it appeared quite old and outdated.