Nuth Waterpark Vacations

When we arrived early, our room was not ready, so we explored the town. On returning, the receptionist was not very welcoming. Earlier, Delilah had kindly approved our use of the disabled parking space, but during check-in the receptionist questioned this and checked our blue badge himself, which felt uncomfortable. There were also issues with the room keys. Three of us stayed in the room, but we were first given only one key. After requesting another, my key still only worked for the main entrance and not the room, which caused inconvenience later. The room itself was below expectations. The carpet looked dirty, and there was no mirror outside the bathroom. On the positive side, breakfast was decent, and Delilah was very helpful throughout our stay. Another staff member with long hair also kindly helped resolve an issue with someone parking in the disabled bay. Overall experience was disappointing.

Great stay close to Cologne. Comfortable beds, great breakfast, and courteous staff. Would stay again. Give them a try from an American.

This hotel needs renovation - modern decor needed, power sockets next to bed needed and air con. No restaurant

We reserved the superior suite. Once I stepped into the room, the entrance and bathroom smelled of cigarette smoke. The rest of the suite was okay. We told the reception and thought it'll get taken care of. We returned hours later, and the cigarette smell was still there. We went to the reception again, and were told they already sent the cleaning staff to check. Well, it seemed to me nothing was done. I'm not even sure how this can happen. How can the staff not notice this? And then putting guests in a room that reeked of cigarette smoke? It was disgusting. They swapped rooms for us the next day. But the tone of the stay was already spoiled. Then the safe didn't work. The hot water kettle was filthy (I cleaned it). I will not return to this hotel nor would I recommend it to anyone.