Otways Waterpark Vacations

Apartment was fully equipped. However minimal lighting in kitchen and no clean up broom( was given after asking but fit for a child). As there is a kitchen, a normal broom and/or vacuum is required to keep apartments clean. Otherwise, everything else was perfect.

Room was ok all in all, however, unlike seen on the pictures, it was on one of the lower floors with no view, overshadowed by all the tall buildings around. In the bathroom there was a doorstop with very sharp edges in the middle of the room - sliced off a piecd of toe on the very first day. The dishes all needed a good clean too. Great location though if you want to be in the CBD

Facility is beautiful but hall noise kept me awake snd ventilation was not working to cool room at constant temp. Staff is great

Customer service is in a league of its own, the staff are all happy, professional and welcoming, from the reception staff to the staff working in the bistro. Great location and easy to get around. The rooms are starting to show their age though, especially the bathrooms, however great hotel and will definitely come back.

It was a very tidy room, in a good location ,the room is in need of abit of maintenance. However the floor we stayed on had a dreadful smell, it was so bad we blocked our nose from the elevator to our room. The pool had children doing swimming lessons and we were made to feel very uncomfortable as we kept getting glared at constantly for being in there.

Everything about the hotel was great.

Facility is beautiful but hall noise kept me awake snd ventilation was not working to cool room at constant temp. Staff is great

Reception staff were great and the room was fantastic

Easy check in, thanks Jennifer for your kind assistance.

Facility is beautiful but hall noise kept me awake snd ventilation was not working to cool room at constant temp. Staff is great

Spotless room, very modern, had everything we needed.