Freiburg Region Waterpark Vacations

The breakfast was excellent and the staff constantly coming round attending to our needs. The location of hotel was excellent with 3 tram lines couple of minutes walk away. Close to the lake. FIFA Museum was a 10 minute walk The Bar Lounge was a good area to sit though the bar itself was never open/attended. We never asked about the hours of operation. The room overall was good except that the ducted air conditioner (a/c) was not working and was replaced with a room a/c with the outlet exiting via the window. It did the job though it was noisy even on lowest setting. Not a good look for a 4 star rated hotel, especially in Zurich The beds were 2 singles combined to make a queen size but were very hard. We felt they were uncomfortable. Felt the decor in room was dated. Wardrobe was bit clunky to open. Air Conditioner mentioed earlier. Coffee machine was fiddly.

The shower leaked terribly. I stayed a week. I asked the staff to repair it. They did not. Also there is no a/c. I slept with my window open and it was fine. But I really couldn’t use the room comfortably in the afternoon as the windows faced west.

This Hotel is fantastic! We really enjoyed our stay here, the staff are super friendly and the location is stunning. We would definitely stay here again :)

Very European style hotel. Not much on the amenity side and no air conditioning. They have done what they can with an older building to make it comfortable. Staff is great very professional. My only negative comment is with Zurich being a major business and tourist hub I would like to have had breakfast available to me earlier than 7 am. Most hotels I have stayed in offer a 6 am start time. Other than that it was a pleasant stay.

A beautiful property with excellent staff. We greatly appreciated the location for the gorgeous view of the lake and it is right across from a badi so you can just jump right in the lake. It is also walking distance to old town and short walk to metro station.

Fantastic venue and staff. Food was incredible and all were very welcoming. Support with transport, entertainment and landmarks from Silvana, Michael, Benet and Sala. All a credit to Alex Lake and made the visit thoroughly worth it and enjoyable.

great location. Room was in first floor, yet felt like a basement room with window looking against a wall and very low ceiling

The AC struggled hard and it was not that hot outside. We (7of us) sweated like heathens through the night on hard, lumpy beds.

Very clean room with modern design. Comfortable stay. Approximately 10 minutes from the central train station.

The shower leaked terribly. I stayed a week. I asked the staff to repair it. They did not. Also there is no a/c. I slept with my window open and it was fine. But I really couldn’t use the room comfortably in the afternoon as the windows faced west.

Fantastic location, very easy to walk through the historic old town. Staff was wonderful, very friendly and helpful.

The breakfast was excellent and the staff constantly coming round attending to our needs. The location of hotel was excellent with 3 tram lines couple of minutes walk away. Close to the lake. FIFA Museum was a 10 minute walk The Bar Lounge was a good area to sit though the bar itself was never open/attended. We never asked about the hours of operation. The room overall was good except that the ducted air conditioner (a/c) was not working and was replaced with a room a/c with the outlet exiting via the window. It did the job though it was noisy even on lowest setting. Not a good look for a 4 star rated hotel, especially in Zurich The beds were 2 singles combined to make a queen size but were very hard. We felt they were uncomfortable. Felt the decor in room was dated. Wardrobe was bit clunky to open. Air Conditioner mentioed earlier. Coffee machine was fiddly.

The shower leaked terribly. I stayed a week. I asked the staff to repair it. They did not. Also there is no a/c. I slept with my window open and it was fine. But I really couldn’t use the room comfortably in the afternoon as the windows faced west.

It’s a great hotel. I’m definitely going to use this hotel on my next trip