Plantation Key Waterpark Vacations

Nice place and great location.

Clean, modern, upscale, great staff. Overall great property and will def be back. It’s my 3rd time already.

The valet parking is really bad. They left my vehicle in park and ran my battery dead. They didn’t even want to refund my payment for the valet. Once we arrived at the hotel they told us we had a certain room number and once we get to the room the keys didn’t work. They gave us the wrong room number and had to get us into the right room. All this took over an hour and having kids under the age of four, this was kind of disappointing having to wait to get to our rooms and get settled. The amenities were nice but the having a suite for 4 people and getting to the beach and trying to get four chairs they wanted to charge us an for the 2 more chairs since they have a policy for only 2 chairs per room.

Perfect customer service

I like everything about this hotel. Clean room,family friendly, shopping, walkable

This was the perfrct place to stay while being just outside of brickell.

Clean, modern, upscale, great staff. Overall great property and will def be back. It’s my 3rd time already.

I like everything about this hotel. Clean room,family friendly, shopping, walkable