China Waterpark Vacations

Staff was friendly but only some of them spoke English or used a translator app for communication; all staff should be able to speak English. At least some of the amenities should be listed in English, with pictures, this would help immensely. The jacuzzi was not warm at all, but it lists the jacuzzi as an amenity. The towel caddy was not stocked so you needed to walk to the other pool to get towels, which was inconvenient. The swim up bar was never open and there was no wait staff servicing the pool area. The drink list included Margaritas, but the bartender did not know how to make them properly at all. Also, they do not have Chardonnay available, which should be a standard offering; the wine list was pretty much non-existent. The Guest Services Manager Erik was very nice and helpful; he was able to help us with internet access and advise us on local areas to visit. The gift shop had nothing with the name of the hotel and Sanya, no t-shirts or stuffed animals or anything else to showcases the location. The kids always like souvenirs that show where they have been. The property is beautiful and the gym is really nice too. Everything is clean and kept up nicely.

Great place to stay. Big rooms and comfort. Will stay again.

It’s fine. Closer to 4 star than 5

Canadian Tourists Review : Attracted by staying in one of the biggest and most unique hotel complex in the world, we decided to stay at the InterContinental Chengdu Global Centre by IHG. We wanted a unique view overlooking the water park with a terrace. The rooms / hallways were spacious and cozy. Special note to how quiet the hotel was since there were thick, well maintained carpets everywhere. Right when we entered the reception, we were welcomed by an English / French speaking Service Attendant / Butler that helped us get familiar with the complex and made sure she was reachable at all times over chat. The complex location itself is near some of the most amazing night time locations all within walking distance! You will be amazed by the engineering and modern design of the parks, shops and landmarks. As for the hotel itself, she is a grand attraction with lots of charm and comfort, but is also starting to show her age. We enjoyed our stay and appreciated visiting the marvel in architecture.

Great place to stay. Big rooms and comfort. Will stay again.

It’s fine. Closer to 4 star than 5

Great place to stay. Big rooms and comfort. Will stay again.

Canadian Tourists Review : Attracted by staying in one of the biggest and most unique hotel complex in the world, we decided to stay at the InterContinental Chengdu Global Centre by IHG. We wanted a unique view overlooking the water park with a terrace. The rooms / hallways were spacious and cozy. Special note to how quiet the hotel was since there were thick, well maintained carpets everywhere. Right when we entered the reception, we were welcomed by an English / French speaking Service Attendant / Butler that helped us get familiar with the complex and made sure she was reachable at all times over chat. The complex location itself is near some of the most amazing night time locations all within walking distance! You will be amazed by the engineering and modern design of the parks, shops and landmarks. As for the hotel itself, she is a grand attraction with lots of charm and comfort, but is also starting to show her age. We enjoyed our stay and appreciated visiting the marvel in architecture.

It’s fine. Closer to 4 star than 5