Pfalz Waterpark Vacations

Excellent staff, amazing massage in the spa, the most comfortable bed. A welcome reprieve after a troubled flight and unexpected overnight on our trip.

The staff were very helpful and polite, the restaurant was fantastic and the room was beautiful. My only negative was that every time I tried to order room service, I had to call repeatedly for up to 30 mins in order to get an answer.

Old design, and inconvenient hotel

We arrived a little early and room was ready. Staff was great, room was very clean. Great view from balcony over the river!

Nice room, very comfortable

Excellent staff, amazing massage in the spa, the most comfortable bed. A welcome reprieve after a troubled flight and unexpected overnight on our trip.

The staff were very helpful and polite, the restaurant was fantastic and the room was beautiful. My only negative was that every time I tried to order room service, I had to call repeatedly for up to 30 mins in order to get an answer.

Old design, and inconvenient hotel

Another stay it this wonderful hotel. Room and facilities were excellent.

Beautiful room comfortable bed and quiet. Very good breakfast and close to all Christmas markets and train station about 20 minutes walk away

Nice room, very comfortable

The hotel was good for a three-night stay with my friend. Location slightly out of the centre even thought it states city centre. However, it was easy to get to the city centre by foot and public transport. It's also not too far from the airport. There's not much around the hotel but Lidl is handy and we found lovely Vietnamese and Italian restaurants nearby. Rooms were very clean but my friend got a much bigger room than me even though I'd booked two identical rooms - hers was almost like an apartment. Breakfast was good, with both hot and cold food - and very efficient staff constantly refilling food trays and clearing tables etc. There is a bar but it's very small and we didn't see anyone drinking there - but we were out most of the time. Most reception staff were helpful. I would have given more stars if I hadn't been booked in for only one night instead of three. Also, I asked for a kettle for my room but was given a kettle with a base that didn't fit. Getting these basic things right are important. Fortunately they were rectified by a very helpful member of staff. Overall, I'd say it was good value for money.

Great location by the main station with comfy beds

Great location, walking distance from the main attractions in Frankfurt. Friendly staff. Clean rooms. Outside a classic design inside very modern