Florida Waterpark Vacations

The place was great and convenient to everything

We stayed in Building 5100, Room A, and had a mixed experience. Pros: The room was spacious and comfortable with a full kitchen, dining table, separate living area, bedroom, and a bathroom with a hot tub. The location was excellent, close to the Disney parks, with plenty of parking and low noise levels. The pool near our building was clean with great hours. The main resort pool with the lazy river and slides was fun, and Javier the security guard was attentive, polite, and friendly. The Mexican restaurant on site had good food, drinks, and service. Check in and check out were easy. Cons: Cleanliness and service were disappointing. Upon arrival, we found a clipped fingernail in our bed. We called room service at 4:00 pm, but no one arrived until nearly 10:00 pm after multiple calls. We also requested room cleaning for the next day, which was approved, but the room was never cleaned. Water pressure in the bathroom was very poor. Paying extra to access the main resort pool felt unreasonable, especially since it closed for cleaning for almost an hour and a half, leaving limited time before closing. Bar drinks were good, but lines were long due to only two bartenders, and the second floor bar never opened, forcing guests downstairs. Overall, the room and location were strong, but service issues and extra fees negatively impacted our stay.

Very friendly staff and great location

Staff was world class! So friendly and helpful! Room was not amazing at all and was opposite of staff. Muggy and damp with lights outside my windows that the shades did not black out.

Staff at the office was friendly . Room was very nice . Had everything clean . This is our 2 nd time staying there an will go back

When we arrived we had a few issues with the house and pool. We addressed front desk and they went out of their way to make us very happy and made our trip even more enjoyable. Front desk was very welcoming and a pleasure to speak with. The water park was fun for the kids, the house we had was great, had a full arcade and pool/hottub. About 25 min from the Disney parks. Great location and about 10 min to target, Walmart and Publix. If we were to go back to Orlando, we would most definitely go back.

Fantastic hotel, lovely front desk and housekeeping staff.

Pool was clean the floor outside of master bedroom near the return was bad there was a dip in the floor, felt like a couple of holes were in the floor covered by the linoleum flooring.

Everything is what I expected GREAT!!

Very family friendly

It was a great experience.

Everything is what I expected GREAT!!

Very family friendly