Australia Waterpark Vacations

Staff very good, meals poor, room design poor, tv very poor, booking difficult

Was a great day, perfect for families

We loved this holiday Park for the kids but the splash Park was out of order the whole time we were there. We were told it'd probably be fixed by Tuesday, yet when we left on Friday it was still not working. The floors in the room were dirty when we arrived, floors could do with a thorough clean, same with the bathroom. The kids loved the pool and jumping pillow.

Great place. Has a nice resort feel about it. Small breakfast buffet but adequate, fresh and tasty. No mini bar! No bottle water in room and no robes. These things could be easily remedied . Still a good place to stay

We enjoyed the stay. Nice family- friendly environment. Breastfast buffet was enjoyable. We also went to SeaWorld during our stay. Negatives were we booked two rooms for 8 people and stipulated all the childrens ages (9, 7, 4, 2 & 1) only to not receive a conjoined room. It split the family up and meant carrying sleeping children between rooms. Before entering Sea World, I asked reception if we could please borrow some towels for the kids. Reception said to ask Concierge. At concierge, the staff member said other than paid experiences, there are no water areas at Sea World that would require towels. Then he added there is a splash pad but said the kids "won't get too wet and definitely won't stay wet in this weather". I listened to him .. then later heavily regretted this decision. The splash pad absolutely saturates the kids and so does the pirate ship ride when you first enter the park from the resort. Yes, it was a warm day but it was windy and it is not comfy to sit in wet togs for hours. Also on arrival, I asked to pay for 1pm check-out, the staff member asked if she could use the card on file to charge for that, to which I said yes. The next day, at 11am, my phone rung 3 times back to back in 5mins, while we were watching the dolphin show. It was Sea World Resort ringing to ask if we were coming to check out. The staff from the day before did not process the late check out or leave any notes on file.

Great place. Has a nice resort feel about it. Small breakfast buffet but adequate, fresh and tasty. No mini bar! No bottle water in room and no robes. These things could be easily remedied . Still a good place to stay

We enjoyed the stay. Nice family- friendly environment. Breastfast buffet was enjoyable. We also went to SeaWorld during our stay. Negatives were we booked two rooms for 8 people and stipulated all the childrens ages (9, 7, 4, 2 & 1) only to not receive a conjoined room. It split the family up and meant carrying sleeping children between rooms. Before entering Sea World, I asked reception if we could please borrow some towels for the kids. Reception said to ask Concierge. At concierge, the staff member said other than paid experiences, there are no water areas at Sea World that would require towels. Then he added there is a splash pad but said the kids "won't get too wet and definitely won't stay wet in this weather". I listened to him .. then later heavily regretted this decision. The splash pad absolutely saturates the kids and so does the pirate ship ride when you first enter the park from the resort. Yes, it was a warm day but it was windy and it is not comfy to sit in wet togs for hours. Also on arrival, I asked to pay for 1pm check-out, the staff member asked if she could use the card on file to charge for that, to which I said yes. The next day, at 11am, my phone rung 3 times back to back in 5mins, while we were watching the dolphin show. It was Sea World Resort ringing to ask if we were coming to check out. The staff from the day before did not process the late check out or leave any notes on file.

Great place. Has a nice resort feel about it. Small breakfast buffet but adequate, fresh and tasty. No mini bar! No bottle water in room and no robes. These things could be easily remedied . Still a good place to stay

Staff very good, meals poor, room design poor, tv very poor, booking difficult

Staff very good, meals poor, room design poor, tv very poor, booking difficult

Great place for kids so much great equipment and activities. Friendly and helpful staff. Everything is really well looked after and maintained. Rooms were basic but well appointed with all good amenities.