Goldfields Ski Vacations

The property was not clean, with food marks on walls and the bathroom had not been thoroughly cleaned. Floors were dirty.

There were no teaspoons in the room to stir coffee or sugar when making a cuppa

We did not eat breakfast at the hotel. Clean close to trams and train station and great staff.

The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne.

We stayed for 3 days and really liked the place. It was generally clean and good value. The only reason for not giving 5 stars was it is a bit dated and the bed was a bit small for such a big room (garden view). Good location next to river and 25 mins from cbd.

Friendly staff, clean and cozy room, convenient location.

The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne.

Beautifully designed hotel with very generously sized rooms, and fantastic amenities. Hotel staff were very welcoming and helpful, however bar staff were rude. Really love the hotel, but soundproofing between rooms is terrible - had to change rooms because of noise, but both rooms had the same noise problem.

Another great stay at the QT. This is an excellent boutique hotel, which on the one hand keeps the vibe of a boutique, but on the other is big enough for a full restaurant, and wonderful rooftop bar. Highly recommended when you are in Melbourne.

Beautifully designed hotel with very generously sized rooms, and fantastic amenities. Hotel staff were very welcoming and helpful, however bar staff were rude. Really love the hotel, but soundproofing between rooms is terrible - had to change rooms because of noise, but both rooms had the same noise problem.

Excellent hotel and great location Definitely a true 5*

The rooms, bar, and common areas were very clean and the staff was friendly. My only concern was the very dark hallways within the building. I'm sure there was security and it was meant to portray a modern industrial feel, however, traveling alone as a woman, I didn't feel overly comfortable walking through the halls at night.

Beautifully designed hotel with very generously sized rooms, and fantastic amenities. Hotel staff were very welcoming and helpful, however bar staff were rude. Really love the hotel, but soundproofing between rooms is terrible - had to change rooms because of noise, but both rooms had the same noise problem.

Excellent hotel and great location Definitely a true 5*