Shin Kong Chao Feng Ranch and Resort Scuba Diving Vacations

整體服務還算可以，但是有一個很差的經驗是女性的總機客服人員，一次在入住前打電話到總機詢問游泳池是否為戶外，一次是入住後，打電話到總機請他們多送一套棉被與枕頭，可以的話再一件床套，兩次客服客服的回話都很沒耐性。第一線面對客人的服務員倒是不會這樣。 梯廳等待電梯的空間空氣味道有特地維持的感覺，但是一到一樓大廳後，食物或是餐廳的味道就瀰漫在整個大廳。

The outdoor pools / hot springs are very nice. Just look away on those general issues old facilities would have

Hi Arrived in the hotel at 5 am, I asked for a half day early check in but was quoted a full day rate. They did offer me a 75% rate for a 9 am check in. I came back to the hotel around 8 am and asked if I was allowed in, the front desk crew has now changed and offered me a 50% day rate which I gladly accepted. After getting into my room, the front desk called me to rescind the 50% rate and changed it back to 75%. I was tired and did not want to complain too much I thought this was really not professional and customer oriented move.

Le palais restaurant isn’t what a Michelin 3 stars restaurant should be - out of items, no advanced notification of notable pre-order items, tables placed too close to each others, captain missing item ordered, argue with guest. Not a good experience for any restaurant let alone a highest Michelin rated establishment. What a shame this place awarded such pedigree. As for the hotel, room, and the restaurant, cheap materials thru out masked by dark ambient. Fake 5 stars. Do not recommend.

整體服務還算可以，但是有一個很差的經驗是女性的總機客服人員，一次在入住前打電話到總機詢問游泳池是否為戶外，一次是入住後，打電話到總機請他們多送一套棉被與枕頭，可以的話再一件床套，兩次客服客服的回話都很沒耐性。第一線面對客人的服務員倒是不會這樣。 梯廳等待電梯的空間空氣味道有特地維持的感覺，但是一到一樓大廳後，食物或是餐廳的味道就瀰漫在整個大廳。

Excellent service. Water pressure good in the shower. Bed comfortable. Everywhere was clean. Good location close to MRT with lots of restaurants nearby.

The outdoor pools / hot springs are very nice. Just look away on those general issues old facilities would have

Laundry, coffee bar, water refill station were super convenient. Location is unbeatable.

Right in the center of Ximending. Close to metro station and shops.