Sheikh Zayed Road Scuba Diving Vacations

I would have been able to give this hotel 5 stars, but we had one issue: the hot water in the room, which is very important to us for taking a relaxing shower after a long day of tourism . Even though the technicians checked it, the problem wasn’t resolved, and we had to shower several times with cold water. Other than that, the hotel is recommendable because the rooms are comfortable and clean. It’s located in an area just 8 minutes from the train station, which is convenient. The hotel, from what we observed, has a larger number of Asian and possibly African tourists, which is noticeable in the breakfast menu. The breakfast is excellent—so much so that on some days we weren’t even hungry for lunch.Also,the staff is super attentive: Sofia, Rachel, Amed. Especially Hashir, who was very friendly and attentive. The shakes on the first floor are also recommended; I don’t remember the name of the young lady there, but she was very attentive as well. Pool and gym looks nice . Overall, the hotel is very good.

Very clean and pleasant hotel, good beach

Excellent and new hotel. Great breakfast, pool, dining, and workout area. Rooms were spacious. Again, this is a new hotel so it won't disappoint.

أI spent a wonderful time at this hotel everything was great

Great stay , great staff! Rooms are modern and comfortable. Great location with a walk bridge that connects to Dubai mall

I recently stayed at this hotel and, unfortunately, it did not live up to its 5-star rating. Breakfast Buffet: The breakfast buffet mainly features South Asian dishes, which is absolutely fine—but this should be clearly mentioned on their website so guests know what to expect. The buffet staff themselves were very kind and welcoming, but the lack of transparency beforehand was disappointing. Front Desk Service: The front desk service was the most frustrating part of the stay. Almost every request was met with “come tomorrow” or “we’re working on it,” and then the next staff member would claim there was no note or record of the issue. When I called about our broken kettle, they said they would send a replacement, but no one ever showed up. The following day I was told they already knew it wasn’t workingu and simply had no replacement available. It felt like no one was actually attending to guests’ needs. The only person who truly helped was Padma. Near the end of our stay, we mentioned the kettle situation to her directly and she immediately took care of it. Her service was the one bright spot in an otherwise disappointing experience. Housekeeping: Housekeeping staff were polite and did a good job throughout our stay, which I appreciated. Noise Levels: Before booking,I saw a review mentioning loud music, and I wasn’t sure how accurate that was. After staying on one of the higher floors and still hearing music clearly at night, I can’t imagine how loud it must be on lower floor

Very clean and pleasant hotel, good beach

I would have been able to give this hotel 5 stars, but we had one issue: the hot water in the room, which is very important to us for taking a relaxing shower after a long day of tourism . Even though the technicians checked it, the problem wasn’t resolved, and we had to shower several times with cold water. Other than that, the hotel is recommendable because the rooms are comfortable and clean. It’s located in an area just 8 minutes from the train station, which is convenient. The hotel, from what we observed, has a larger number of Asian and possibly African tourists, which is noticeable in the breakfast menu. The breakfast is excellent—so much so that on some days we weren’t even hungry for lunch.Also,the staff is super attentive: Sofia, Rachel, Amed. Especially Hashir, who was very friendly and attentive. The shakes on the first floor are also recommended; I don’t remember the name of the young lady there, but she was very attentive as well. Pool and gym looks nice . Overall, the hotel is very good.

Very clean and pleasant hotel, good beach

Walkable to other areas on the Palm

Beautiful & unique architecture, clean and tidy place, friendly & courteous staff all around, good in-house dining facilities. Although there was only 1 main adult pool but it was good size one along with the kiddies pool.

Very clean and pleasant hotel, good beach

Located close to the airport with lots of food options

Walkable to other areas on the Palm