Calgary South Scuba Diving Vacations

Clean and spacious room, right location, closer to restaurants and most of the tour pick ups, great staffs

Very nice hotel, only stayed one night but parking was pretty easy in garage next door and there was a great spot a short distance away with a rooftop bar

We made a last minute decision to stay in Canmore for the night while visiting Calgary. We found this resort condo on Expedia for a reasonable price and booked it. Great communication with the manager and easy check in process. The condo was perfect, very clean with little extras like coffee pods. The beds were super comfortable Location was perfect and was on the trail that takes you into downtown Canmore. Our only regret was that our travel plans only allowed us one night stay We plan to return and will for sure book this in the future

Stay for one night with no complaints

Very nice hotel, only stayed one night but parking was pretty easy in garage next door and there was a great spot a short distance away with a rooftop bar

Hotel Parking Experience Unfortunately, we had a disappointing experience with the parking during our 3-night stay. The hotel charges $15 per night for parking, so we initially chose to park on the street for free. On our first night, we asked the front desk where we could park, and the front desk employee specifically suggested a street behind the hotel where parking was free. The following night, when we couldn't find a spot on that street, we asked if there was another nearby street where we could park. The employee then offered us complimentary hotel parking after seeing that we had our baby with us. We accepted based on what we were told, although we were completely fine with continuing to park on the street. At checkout, however, we were charged the parking fee anyway. We explained the situation several times, but were told that the front desk employee had limited access and that the manager would contact us and refund the charge. Unfortunately, I still haven't heard from the property manager despite calling the hotel twice to follow up. It's not really about the $15 per night. It's about honoring what your staff promised a guest. We were given complimentary parking by the hotel, and after explaining the situation multiple times, we shouldn't have to repeatedly chase the property for a refund. I hope management addresses this and improves communication between the front desk and management.