Captree Island Scuba Diving Vacations

Very nice property well designed property with a lot of amenities definitely would recommend it in a very central location 2 queen beds 2 bath and a kitchen were all amenities we appreciated

Good location, friendly staff

We had an unfortunate start to the stay. The staff told me to go in and they will bring the luggage in. They forgot a laptop bag in the car. The whole holiday was wasted chasing that laptop.

Beautiful facility, very expensive for what you get, felt nickeled and dimed for fees eg parking, late checkout, early checkout. Staff appeared inexperienced and lacking in basic customer service skills.

Room was clean and properly stocked with everything we needed. Stafff was wonderful from the doormen to counter to bar , we had a great experience. The hotel is closed to the museums and also close to public transportation which was a big plus for us. We traveled with our dog and had a lot of fun walking her to the park which was only two blocks away. 100% recommended!!!! Great restaurants in the area too

Stayed here last year and it was exceptional. This time service just missed the mark. Tried calling front desk multiple times with little to no help. One time the call got disconnected and they didn’t even bother calling back. Front desk staff that checked us in was a little sassy and commentary not appreciated. Staff (from my experience last year) was kind courteous and very friendly. May explore other options next year.

We had an unfortunate start to the stay. The staff told me to go in and they will bring the luggage in. They forgot a laptop bag in the car. The whole holiday was wasted chasing that laptop.

Absolutely lovely hotel right in the middle of it all. Well maintained older hotel. Rooms cleaned every day. On site bar and restaurant. Helpful, friendly staff. Would stay here again!

Room was clean and properly stocked with everything we needed. Stafff was wonderful from the doormen to counter to bar , we had a great experience. The hotel is closed to the museums and also close to public transportation which was a big plus for us. We traveled with our dog and had a lot of fun walking her to the park which was only two blocks away. 100% recommended!!!! Great restaurants in the area too

The staff were courteous, accommodating, and knowledgeable. The room was clean, aesthetic, and it had a gorgeous view of the city. The breakfast had a wide variety of food options. This is a great place to stay.

My first problems seemed to belong more to Expedia than to the hotel. I was booked & charged for 2 persons in the room (my name had been entered twice) & they could not correct it. Secondly I was charged, acc to Expedia two different prices for my 2 nights there— again, Expedia would not assist despite my 3 calls to them. Riu plaza room was small but lovely. It had all needed amenities & was mostly satisfactory. My only difficulties were with a frequent sandpaper rubbing kind of noise at all hours, which I suspect was because my room was next to the Pumping Room. Lastly I found that no matter how careful I was, water leaked after both showers, into the foyer of the room, which I used towels to clean up. In a less expensive room, I would not have considered this a problem but for prices at Riu, I was surprised. Other than those issues, the room was very good.

Room was clean and properly stocked with everything we needed. Stafff was wonderful from the doormen to counter to bar , we had a great experience. The hotel is closed to the museums and also close to public transportation which was a big plus for us. We traveled with our dog and had a lot of fun walking her to the park which was only two blocks away. 100% recommended!!!! Great restaurants in the area too

Beautiful facility, very expensive for what you get, felt nickeled and dimed for fees eg parking, late checkout, early checkout. Staff appeared inexperienced and lacking in basic customer service skills.

Decent room, staff was pleasant however there were flies everywhere most likely because of the construction going on. The room itself was clean and the tv has roku so you can watch netflix if you wanted.