United States of America Scuba Diving Vacations

The room and grounds were excellent. The staff was extremely kind and helpful the entire stay.

Staff was very friendly and responsive. The room was spacious and was the perfect home away from home. There are several restaurants and groceries within walking distance.

Second time staying here and love the beach in front of hotel. Rooms are clean and quiet.

I decided to treat myself and upgrade to the Gold experience at the Fairmont Orchid—and it was worth every penny. From the moment I arrived, Abigail, Jasmine, and Samuel went above and beyond to make my stay unforgettable. Their attention to detail, personalized service, and genuine care truly elevated the experience. Whether it was anticipating my needs, offering thoughtful touches, or ensuring every moment felt special, they delivered the Gold standard in every way. If you’re considering the upgrade, do it—the level of service and comfort is absolutely worth the extra cost.

Our family greatly enjoyed our week-long stay. The staff were friendly and largely helpful and the facility is gorgeous. The nine of us (in five rooms) agreed we'd return, but a couple bumps prevent a five-star rating. The star of the resort is the facility itself. The pool, beach, and walk between them are everything one imagines on a Hawaiian vacation. Spectacular sunsets, sea turtles, and a little history make this resort a standout. The coffee shop and lanai offer a delightful start to any day. Add to that a friendly staff committed to service and always with a smile. Housekeeping kept the resort and our rooms spotless. Two areas keep us from giving five stars. First, the concierge was friendly, but don't rely on them. We wanted fish tacos and were considering the Lava Lava next door, but its website said they are only served during lunch. The concierge assured us otherwise. We had a great time, but no fish tacos. Then one day's plans fell through and we asked for alternatives. The only suggestion from the concierge--shopping. These are small issues--I don't expect a concierge to know everything--but if you don't know, then say so or look into it. Second, a patio is not a balcony. We booked five rooms explicitly with balconies; we only got two. I was told that the manager considers patios to be balconies and no remedy or further discussion was offered. When I book five rooms for a week at a resort--and am a Bonvoy member--we like to get what we requested and paid for.

Our family greatly enjoyed our week-long stay. The staff were friendly and largely helpful and the facility is gorgeous. The nine of us (in five rooms) agreed we'd return, but a couple bumps prevent a five-star rating. The star of the resort is the facility itself. The pool, beach, and walk between them are everything one imagines on a Hawaiian vacation. Spectacular sunsets, sea turtles, and a little history make this resort a standout. The coffee shop and lanai offer a delightful start to any day. Add to that a friendly staff committed to service and always with a smile. Housekeeping kept the resort and our rooms spotless. Two areas keep us from giving five stars. First, the concierge was friendly, but don't rely on them. We wanted fish tacos and were considering the Lava Lava next door, but its website said they are only served during lunch. The concierge assured us otherwise. We had a great time, but no fish tacos. Then one day's plans fell through and we asked for alternatives. The only suggestion from the concierge--shopping. These are small issues--I don't expect a concierge to know everything--but if you don't know, then say so or look into it. Second, a patio is not a balcony. We booked five rooms explicitly with balconies; we only got two. I was told that the manager considers patios to be balconies and no remedy or further discussion was offered. When I book five rooms for a week at a resort--and am a Bonvoy member--we like to get what we requested and paid for.

I decided to treat myself and upgrade to the Gold experience at the Fairmont Orchid—and it was worth every penny. From the moment I arrived, Abigail, Jasmine, and Samuel went above and beyond to make my stay unforgettable. Their attention to detail, personalized service, and genuine care truly elevated the experience. Whether it was anticipating my needs, offering thoughtful touches, or ensuring every moment felt special, they delivered the Gold standard in every way. If you’re considering the upgrade, do it—the level of service and comfort is absolutely worth the extra cost.

Our family greatly enjoyed our week-long stay. The staff were friendly and largely helpful and the facility is gorgeous. The nine of us (in five rooms) agreed we'd return, but a couple bumps prevent a five-star rating. The star of the resort is the facility itself. The pool, beach, and walk between them are everything one imagines on a Hawaiian vacation. Spectacular sunsets, sea turtles, and a little history make this resort a standout. The coffee shop and lanai offer a delightful start to any day. Add to that a friendly staff committed to service and always with a smile. Housekeeping kept the resort and our rooms spotless. Two areas keep us from giving five stars. First, the concierge was friendly, but don't rely on them. We wanted fish tacos and were considering the Lava Lava next door, but its website said they are only served during lunch. The concierge assured us otherwise. We had a great time, but no fish tacos. Then one day's plans fell through and we asked for alternatives. The only suggestion from the concierge--shopping. These are small issues--I don't expect a concierge to know everything--but if you don't know, then say so or look into it. Second, a patio is not a balcony. We booked five rooms explicitly with balconies; we only got two. I was told that the manager considers patios to be balconies and no remedy or further discussion was offered. When I book five rooms for a week at a resort--and am a Bonvoy member--we like to get what we requested and paid for.

Second time staying here and love the beach in front of hotel. Rooms are clean and quiet.

I decided to treat myself and upgrade to the Gold experience at the Fairmont Orchid—and it was worth every penny. From the moment I arrived, Abigail, Jasmine, and Samuel went above and beyond to make my stay unforgettable. Their attention to detail, personalized service, and genuine care truly elevated the experience. Whether it was anticipating my needs, offering thoughtful touches, or ensuring every moment felt special, they delivered the Gold standard in every way. If you’re considering the upgrade, do it—the level of service and comfort is absolutely worth the extra cost.