Northern California Romantic Vacations

The room was very comfortable and quiet. The bed was excellent as well. The staff were friendly and helpful.

The hotel was perfect, great location, clean and in a spot that was easy to get around Frisco!

This was my second stay at the Fairmont. My first stay was 5 stars all the way. The second time my room was tiny, the toilet ran, the bed was lumpy and uncomfortable, I called twice to the front desk for help or even acknowledgement of my situation. No return call or outreach. For the price I paid, it was not great customer service. Don’t know if I’ll return. I do believe the primary problem was they were booked up and understaffed. Disappointing.

Everything was clean and bright. Beds were very comfortable. Elevators were fast and often empty, all worked. Shower had great water pressure and two shower heads. Service was friendly and responded to text messaging fairly quickly. The light switch inside the door allows you to signal dnd or housekeeping and a colored light shows outside the door when chosen. No more door hang tags!! The one disappointing thing was regarding the room's television. There was no way to stream on the TV and the channels offered were limited. No way to watch Netflix or Prime at all, though wi fi was excellent.

Parking and resort fees where ridiculously priced. Spend 2x as much than on the actual stay. It was disappointing.

This was my second stay at the Fairmont. My first stay was 5 stars all the way. The second time my room was tiny, the toilet ran, the bed was lumpy and uncomfortable, I called twice to the front desk for help or even acknowledgement of my situation. No return call or outreach. For the price I paid, it was not great customer service. Don’t know if I’ll return. I do believe the primary problem was they were booked up and understaffed. Disappointing.

The hotel was perfect, great location, clean and in a spot that was easy to get around Frisco!

The room was very comfortable and quiet. The bed was excellent as well. The staff were friendly and helpful.

Everything was clean and bright. Beds were very comfortable. Elevators were fast and often empty, all worked. Shower had great water pressure and two shower heads. Service was friendly and responded to text messaging fairly quickly. The light switch inside the door allows you to signal dnd or housekeeping and a colored light shows outside the door when chosen. No more door hang tags!! The one disappointing thing was regarding the room's television. There was no way to stream on the TV and the channels offered were limited. No way to watch Netflix or Prime at all, though wi fi was excellent.